Servers.com Review 2026

User reviews (7)

Tailored to you, in consultation with our experts, our solutions marry the best of traditional hosting and cloud scalability to deliver powerful bare metal performance that you can rely on.


About Servers.com:
Owner/CEO:
SERVERS.COM INC
Established:
2014
Address:
2777 N Stemmons Fwy, Dallas, TX 75207, US
Servers Locations:
  • Data centrer in br
    São Paulo
  • Data centrer in gb
    London
  • Data centrer in hk
    Hong Kong
  • Data centrer in lu
    Luxembourg
  • Data centrer in ne
    Lagos
  • Data centrer in nl
    Amsterdam
  • Data centrer in sg
    Singapore
  • Show all
Servers Locations: 10
  • São Paulo
    São Paulo
  • London
    London
  • Hong Kong
    Hong Kong
  • Luxembourg
    Luxembourg
  • Lagos
    Lagos
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • Dallas–Fort Worth
    Dallas–Fort Worth
  • San Francisco
    San Francisco
  • Washington D.C.
    Washington D.C.
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (2)
Live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Average coupon
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Servers.com

Tailored to you, in consultation with our experts, our solutions marry the best of traditional hosting and cloud scalability to deliver powerful bare metal performance that you can rely on.

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Pros and Cons

Here are the pros and cons of using Servers.com as your hosting platform.

Positives

Global data centers
Wide range of server options
Customizable solutions
24/7 support
Strong security measures

Negatives

Potentially higher cost
Complex setup for beginners
Limited shared hosting
Specific resource allocation
May require technical expertise

Interesting facts

Discover the unique features that make Servers.com stand out

Dedicated servers

Cloud servers

Hybrid solutions

Bare metal servers

Colocation services

Servers.com's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Servers.com include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.5 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Servers.com, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
3.8 /5 Good

Most users will find the platform fairly easy to use. With Servers.com, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.2 /5 Excellent

Support is consistently responsive and capable. With Servers.com, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.6 /5 Affordable

Overall value is usually good for the target market. Many plans from Servers.com offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with Servers.com, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
4 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that Servers.com states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

Servers.com's FAQs

How do I register a domain name with Servers.com?

Visit our website, enter your desired domain name, check its availability, and complete the registration process.

What payment options do you accept for domain registrations?

We accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.

How can I contact customer support for assistance with my domain registration?

You can reach our support team  via a ticketing system that promises a response time in 15 minutes or less.Support is provided in English and Ukrainian. 

 
Are there any discounts or promotions for bulk domain registrations?

Yes, we offer special discounts for bulk registrations. Please contact our sales team for more details.

How do I transfer a domain name to Servers.com?

Follow our step-by-step guide or contact our support team for assistance with transferring your domain.

Can I register a domain name with special characters?

Yes, you can register domain names with special characters, such as hyphens and numbers, subject to certain restrictions.

What is the minimum registration period for domain names?

The minimum registration period for domain names is one year. You can choose to register your domain for multiple years at once to secure it for a longer period.

How do I renew my domain name with Servers.com?

We will send you renewal reminders before your domain expires. You can renew your domain online through our account portal.

Can I park my domain name without hosting?

Yes, you can park your domain name with Servers.com even if you do not have a website hosted with us.

Latest user reviews

Shane Pike
• 1 years ago
They admit to buying personal data of staff at different companies which they do not have permission to use so they can cold call and sell them products on their personal numbers which is a clear breach of GDPR.
Devi
• 2 years ago
Bespaar je de moeite, als je hier een cloud server wilt afnemen of een welke dienst dan ook wilt afnemen word je nog erger gescreend dan dat je ooit hebt meegemaakt in het leven. Overigens moet je ID, bank en foto van je zelf uploaden en dan kom je er nog niet door heen. Support reageert zonder naam of handtekening in de mail, dus je praat werkelijk waar met een onbekende. En dat voor een bedrijf welke in Nederland is gevestigd.Save yourself the trouble, if you want to purchase a cloud server or any service here, you will be screened even worse than you have ever experienced in life. By the way, you must upload your ID, bank and photo and then you won't be able to get through. Support responds without a name or signature in the email, so you are really talking to a stranger. And that for a company based in the Netherlands.
Robert Winkelmann
• 2 years ago
This company hosts hackers. Period. Why on earth do I end up being harassed by these people on the web and when you contact the abuse department of the company hosting these hackers operations they don't even blink at the evidence. The link and domain are clearly on their servers. The link ABSOLUTELY tells you that 'your phone has been hacked' and 'you must install 'AppleCare'. from a site with a .top domain. Tested six times and the link on their servers is the last step before this pops up. Will they click a link on their own network that tells people they are hacked? Nope. They told me 'nothing wrong with this doesn't look like hacking' when the word YOU HAVE BEEN HACKED is the first thing I saw. Guess if you are a hacker and you need a host here you go.
Pin Burn
• 2 years ago
Be aware, all data gone permanently without warning.What a shame service, we are so sad and angry. We've been using this service for 10 months and 2 days ago SERVERS just shutdown our server without any warning and access (no SSH, no VNC Console). The next day they replied about abuse. We were sending 1k requests per second to 3rd party service as it's a bot server. We also had a database of our users and their subscription dates. Everything gone, no warnings, just shutdown. Support not listening and trying to read at all - just message copied for all my questions.So be ready to lose your data at any time
Carmelo
• 2 years ago
AVOID THIS COMPANY! Purchased a dedicated server 3 days ago worth 87€ for my business with my VERIFIED business paypal account, was asked to send them my personal documents and a selfie. After 3 DAYS they rejected my documents for no reason at all and closed my account.
Miso
• 8 years ago
His clients send gambling SPAM !The support does not respond.
Callie S
• 8 years ago
I am having issues with a host called Citadel Servers. I came to Servers.com to check out and find a better host. The customer service on this site is wonderful.Thank you Servers.com for giving me good advise on new server options at a reasonable price.

Payment method

PayPal is accepted at Servers.com
Visa is accepted at Servers.com
MasterCard is accepted at Servers.com
BankTranfer is accepted at Servers.com
Amex is accepted at Servers.com
American Express is accepted at Servers.com
Online bank transfer is accepted at Servers.com

Servers.com's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (7)

User reviews of Servers.com

This is where you can share your experience with Servers.com. Read other users' reviews or write your own to highlight its pros and cons based on real use.

1.6

Reviewed by 7 users

5
1
4
0
3
0
2
0
1
6
0
0
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Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
1 years ago
They buy people's personal data to sell products
They admit to buying personal data of staff at different companies which they do not have permission to use so they can cold call and sell them products on their personal numbers which is a clear breach of GDPR.
2 years ago
Bespaar je de moeite
Bespaar je de moeite, als je hier een cloud server wilt afnemen of een welke dienst dan ook wilt afnemen word je nog erger gescreend dan dat je ooit hebt meegemaakt in het leven. Overigens moet je ID, bank en foto van je zelf uploaden en dan kom je er nog niet door heen. Support reageert zonder naam of handtekening in de mail, dus je praat werkelijk waar met een onbekende. En dat voor een bedrijf welke in Nederland is gevestigd.Save yourself the trouble, if you want to purchase a cloud server or any service here, you will be screened even worse than you have ever experienced in life. By the way, you must upload your ID, bank and photo and then you won't be able to get through. Support responds without a name or signature in the email, so you are really talking to a stranger. And that for a company based in the Netherlands.
2 years ago
This company hosts hackers
This company hosts hackers. Period. Why on earth do I end up being harassed by these people on the web and when you contact the abuse department of the company hosting these hackers operations they don't even blink at the evidence. The link and domain are clearly on their servers. The link ABSOLUTELY tells you that 'your phone has been hacked' and 'you must install 'AppleCare'. from a site with a .top domain. Tested six times and the link on their servers is the last step before this pops up. Will they click a link on their own network that tells people they are hacked? Nope. They told me 'nothing wrong with this doesn't look like hacking' when the word YOU HAVE BEEN HACKED is the first thing I saw. Guess if you are a hacker and you need a host here you go.
2 years ago
Cancelled my account and deleted servers without warming
Be aware, all data gone permanently without warning.What a shame service, we are so sad and angry. We've been using this service for 10 months and 2 days ago SERVERS just shutdown our server without any warning and access (no SSH, no VNC Console). The next day they replied about abuse. We were sending 1k requests per second to 3rd party service as it's a bot server. We also had a database of our users and their subscription dates. Everything gone, no warnings, just shutdown. Support not listening and trying to read at all - just message copied for all my questions.So be ready to lose your data at any time
2 years ago
AVOID THIS COMPANY
AVOID THIS COMPANY! Purchased a dedicated server 3 days ago worth 87€ for my business with my VERIFIED business paypal account, was asked to send them my personal documents and a selfie. After 3 DAYS they rejected my documents for no reason at all and closed my account.
8 years ago
His clients send gambling SPAM !
His clients send gambling SPAM !The support does not respond.
8 years ago
A+ Best advise yet
I am having issues with a host called Citadel Servers. I came to Servers.com to check out and find a better host. The customer service on this site is wonderful.Thank you Servers.com for giving me good advise on new server options at a reasonable price.
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Servers.com's Coupons

We have been making daily efforts to identify and update the best valid coupons from Servers.com available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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