ScalaCube Review

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User reviews (1359)
ScalaCube is a company that offers game server hosting services, with a focus on Minecraft servers. They provide virtual private servers (VPS) for users to run their own game servers.

About ScalaCube:
Owner/CEO:
Kostiantyn Rohatkin
Established:
2019
Address:
Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152
Servers Locations:
  • Sydney
    Sydney
  • Frankfurt am Main
    Frankfurt am Main
  • Roubaix
    Roubaix
  • London
    London
  • New York
    New York
Servers Locations: 5
  • Sydney
    Sydney
  • Frankfurt am Main
    Frankfurt am Main
  • Roubaix
    Roubaix
  • London
    London
  • New York
    New York
Customer Support: 10
English
Website: English
All languages (10)
English
Support: English
No live chat
United States
United States Accepted
3.7/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review ScalaCube 2024

ScalaCube has emerged as a popular choice for experienced users seeking affordable Minecraft hosting, but how does it fare when it comes to the broader needs of web developers, system administrators, and seasoned webmasters? Let's delve into the specifics for a clearer picture.

Hosting Plans and Pricing: While ScalaCube excels in niche areas like game server hosting, its web hosting options appear somewhat limited for experienced users. The plans primarily revolve around shared hosting and VPS solutions. This might not satisfy those requiring dedicated servers or more specialized setups. The pricing, however, is undeniably competitive, especially for the resources offered.

Ease of Use: ScalaCube utilizes a custom control panel instead of industry-standard options like cPanel or Plesk. While this isn't inherently bad, experienced users accustomed to familiar interfaces might experience a slight learning curve.

Performance and Server Speed: This is where ScalaCube garners mixed reviews. Some users report satisfactory speeds, particularly on VPS plans, while others express concerns about occasional slowdowns, especially during peak hours. This inconsistency suggests potential resource allocation issues on shared servers, a factor experienced users are particularly sensitive to.

Security: ScalaCube provides basic security features like DDoS protection. However, more advanced users might find the security offerings lacking. Features like automatic backups and SSL certificates often come at an additional cost, which isn't always transparent in initial pricing.

Customer Support: While ScalaCube offers 24/7 support, the response times and expertise of the support staff have received mixed feedback. Some users praise their helpfulness, while others mention delays or difficulties in resolving complex technical issues.

Data Centers: Information about ScalaCube's data center locations is not readily available on their website. This lack of transparency can be a concern for experienced users who prioritize data sovereignty and low latency for specific geographical regions.

Overall: ScalaCube might be a cost-effective option for beginners or those seeking basic hosting solutions. However, for experienced users with specific needs regarding performance, security, and control, thorough research and consideration of alternatives are recommended. The lack of transparency on certain aspects and the reliance on a custom control panel might present hurdles for seasoned web professionals.

ScalaCube

ScalaCube is a company that offers game server hosting services, with a focus on Minecraft servers. They provide virtual private servers (VPS) for users to run their own game servers.
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ScalaCube's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. ScalaCube's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.8 Mostly credible - ScalaCube consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.5 Good - Easy to Use: ScalaCube is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.2 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.6 Affordable - The pricing of ScalaCube is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - ScalaCube offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using ScalaCube as your hosting platform.

Positives

  • Free-forever plan presents a great way to enter the space
  • Free website and forum with all premium plans
  • Unlimited servers with all premium plans

Negatives

  • Can get very expensive
  • The free plan is limited to a single player

Interesting facts

ScalaCube is a fairly young company in the game server hosting scene.
Minecraft Focus, Branching Out.
While pricing is attractive, ScalaCube goes beyond just affordability. Reviews mention their servers offer good performance and reliability, particularly for Minecraft, which can be demanding on resources. One advantage they have is that for higher-priced plans, they offer more CPU power alongside increased RAM and storage, which can benefit demanding servers.

ScalaCube's FAQs

How can I register a domain name with ScalaCube?

You can register a domain name through our website or by contacting our sales team.

What payment methods do you accept?

We accept major credit cards, PayPal, and Bitcoin.

Do you offer customer support?

Yes, we provide 24/7 customer support via live chat, email, and phone.

What promotions and discounts do you offer?

We offer various promotions and discounts, including first-time user discounts, loyalty programs, and seasonal sales.

How do I cancel my subscription?

You can cancel your subscription through our website or by contacting our support team.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee on all our hosting plans.

Do you provide website migration services?

Yes, we offer free website migration services for all new customers.

Can I host multiple websites on one hosting plan?

Yes, most of our hosting plans allow you to host multiple websites on a single account.

Do you offer domain privacy protection?

Yes, we offer domain privacy protection as an optional service to keep your personal information private.

Latest user reviews

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• 4 months ago
For users, nothing is more important than fast server. This website is personally the best hosting server I've ever used. Fastest server ever.
LC
• 4 months ago
DO NOT GET A SERVER. I bought the advertised plan of 20 players 1.5GB of RAM. I logged on for less than an hour just me trying to set up the server. I stopped the server after to not waste RAM. Guess what? On the attempt to start it again it said I didn't have enough RAM. Checking their own monitoring page, it said I had only used 141.1MB of RAM. less than 9% of the RAM I had bought, and the server already wasn't working. I sent a very nice message to their support staff showing my worries and they a day later (they advertised 24/7 customer service) they told me to up my pricing plan to get it to work and that it wasn't their fault. After this response I submitted another message this time to get my $5 back. After even longer than the first time they responded with the same email word for word with an added bit about how to cancel subscription and that they wouldn't give my money back. I'd be surprised if they actually read the emails because they did not address the images, I attached showing their godawful monitoring page. I immediately canceled my subscription after that. A few more things I noticed that are shady #1: The review page. I posted this to their own website as well, but I'd be surprised if ANYONE ever sees it. They flood their website with fake reviews, and they automatically make the best ones appear first which would be fine if you could change the filter. But you can only see the good reviews. If you wanted to see a bad review, you'd have to scroll down press the next page button until you can see one. Which would take forever because there are 9055 reviews with 636 pages. You could click for an hour and probably not see less than 4 stars. Shady thing #2 they recommend a 100-player package what they fail to mention is that if you pick anything less than the server will just not work. It's weird to give the option to buy something that they know won't work. They also won't tell you directly that they won't support it. They say like "server might have difficulties" which any reasonable person would take as oh it might lag or crash sometimes. TLDR: It's trash, doesn't work, and they hate you
James
• 4 months ago
Bought the server and haven't had any issues. Also quite customisable and a lot of support and FAQ's already on their website
Chai Yoon
• 4 months ago
It is fast and stable. In spite of the server is physically far away from here (I'm using Singapore server at S. Korea), it is great enough.
David Kummerfeld
• 4 months ago
Very happy after my 1st month will be sticking with these guys, we are playing a mod pack and is working great and my friends are able to joinvery easy to install over all,
Krzysztof Olszanecki
• 4 months ago
I really enjoyed hosting on scalacube because it is very simple and accesible.
Daniel
• 4 months ago
Perfect Server to play for free with a friend. Chunks
Aidan Ramirez
• 4 months ago
Scalacube gave poor directions and offered no help on transferring data to my server. Once I gave up after many failed attempts I asked for a refund, they wouldn’t give it to me, then I asked for a cancellation. They told me if I wanted to cancel I would have to go to my servers menu and do it myself, which I did. This was in March of 2024 and I remember it very clearly, I was upset as a dream had just ended there. Fast forwarding a few weeks later I shipped out to BMT, and just a few days after that I was charged $46 for the monthly reoccurring payment I had cancelled. I was no phones at this point so I was unaware they were still charging me, and this happened for another 2 months after that. I didn’t realize they were STILL charging me until my debit card information was leaked and compromised causing me to cancel it and my bank sent a notice stating that Scalacube had been denied on my old card. It turns out that ever since I left to serve my country this company has been charging me for a bill I had cancelled. I tried requesting a refund in their support line but it was to no success, I was given the same copy and paste answer that they cannot refund me after 10 days of a reoccurring payment. However this should not have been the case in the first place, as I have cancelled my servers. Upon further explanation I was still denied a refund. 0/10 service.
Vitus
• 4 months ago
It‘s a very great hosting website. It doesn‘t lag at all and it‘s very easy to use. I host a Minecraft Server with around 10 people and it has extremely great performance. Best hoster i have used, will use again!
fel
• 4 months ago

Payment method

PayPal
Visa
MasterCard

ScalaCube's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of ScalaCube

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4.4

Rated by 1359 users

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298
3
22
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1
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ScalaCube's Coupons

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