Review Savvisdirect 2024
Savvisdirect, now known as Lumen Technologies (following a rebrand and merger), has a long history in the hosting industry. This review focuses on the aspects most relevant to experienced web professionals, sysadmins, and webmasters considering their services.
Hosting Plans and Pricing: Lumen (formerly Savvisdirect) focuses on enterprise-level solutions rather than budget-friendly shared hosting. Their offerings are tailored toward dedicated servers, colocation services, cloud solutions, and complex managed hosting environments. This signifies a higher price point compared to generic hosting providers, targeting businesses with specific infrastructure demands.
Ease of Use: While not known for a beginner-friendly approach, Lumen provides a robust management portal for experienced users. You won't find drag-and-drop website builders here. Instead, expect powerful APIs, command-line interfaces, and granular control over your server environment. This is ideal for those comfortable with managing their own infrastructure.
Performance and Server Speed: Lumen boasts a global network with multiple data centers strategically located worldwide. They prioritize network uptime and low latency, crucial for high-traffic websites and applications. Expect high-performance hardware and reliable network connectivity, though specific performance metrics will depend on your chosen plan and configuration.
Security: As an enterprise-grade provider, Lumen places significant emphasis on security. Features like DDoS protection, firewalls, and advanced security monitoring are typically included or available as add-ons. However, like any hosting environment, ensuring robust security practices within your server setup remains your responsibility.
Customer Support: Lumen offers varying levels of support depending on your chosen service level. While basic support is generally available, expect more proactive and specialized assistance with higher-tier plans. Their focus on enterprise clientele suggests a support structure geared towards addressing complex technical issues.
Data Centers: Lumen operates a global network of data centers known for their high standards. This extensive infrastructure allows for geographic redundancy and low latency for users worldwide. Their data centers are designed with security and reliability in mind, adhering to industry best practices.
In Conclusion: Lumen (formerly Savvisdirect) is not your typical web hosting provider. They cater to businesses and experienced users needing robust, scalable, and secure hosting solutions. While their pricing reflects their enterprise focus, you receive a powerful infrastructure, high-performance network, and a range of security features. If you require granular control, value reliability, and have the technical expertise to manage your server environment effectively, Lumen is worth considering.
Savvisdirect's rating: Questionable hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.
Parameters | Score | Why did we give this score? |
---|---|---|
Features | 2.5 | Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Savvisdirect's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement. |
Reliability | 2.5 | Somewhat credible - Savvisdirect generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints. |
User Friendly | 2.5 | Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks. |
Support | 2.5 | Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all. |
Price | 2.5 | Fair value for money - The pricing of Savvisdirect is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list. |
Promotion | 2.5 | Average coupon - Savvisdirect offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Savvisdirect as your hosting platform.
Positives
- Fast and reliable internet speeds
- Affordable pricing
- Wide range of service plans
- Excellent customer support
- No contracts or commitments
Negatives
- Limited availability in some areas
- Occasional outages or slowdowns
- Data caps on some plans
- Equipment fees