RAX Review 2026

User reviews (0)
RAX is a VMware Partner and VMware Professional Service Provider. We offer VMware powered Public, Private and Hybrid Clouds, hosted in Equinix facilities with primary data center in South East Europe, based out of Sofia, Bulgaria. We also offer small business web hosting, dedicated servers and colocation. RAX is a RIPE member and a Local Internet Registry. We operate fully red...

About RAX:
Owner/CEO:
NTT Ltd.
Established:
2011
Address:
11000 Broken Land Parkway, Columbia, MD 21044, United States
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4.2/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Average coupon
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 07 February 2025

RAX

RAX is a VMware Partner and VMware Professional Service Provider. We offer VMware powered Public, Private and Hybrid Clouds, hosted in Equinix facilities with primary data center in South East Europe, based out of Sofia, Bulgaria. We also offer small business web hosting, dedicated servers and colocation. RAX is a RIPE member and a Local Internet Registry. We operate fully red...
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Pros and Cons

Here are the pros and cons of using RAX as your hosting platform.

Positives

High Performance
Scalability
Strong Security
24/7 Support

Negatives

Higher Cost
Complexity
Managed Services Only

Interesting facts

Discover the unique features that make RAX stand out

Specialized in Managed Hosting

Global Data Centers

Enterprise-Level Solutions

RAX's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
3.5 /5 Good

RAX generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
4.5 /5 Trustworthy

We consider RAX highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
4.5 /5 Excellent

We find RAX extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
4.5 /5 Excellent

We rate RAX excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
4.5 /5 Very affordable

We consider RAX excellent on price when the total cost is truly fair. The advertised price matches what most users actually pay, renewal rates are reasonable, and key needs like SSL, backups, and basic security are included instead of sold as expensive add-ons. Billing is clear, and there are no surprise fees.

Promotions
3 /5 Average coupon

RAX has average promotions. Deals exist, but they may change often, be limited to specific plans, or require careful reading. Coupons sometimes stack poorly with other offers, and the renewal price may reduce the long-term value. Still, patients users can find decent savings.

Other Factors
4 /5 Good

We give RAX a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

RAX's FAQs

How do I register a domain with RAX?

Visit our website and use the domain search tool to find the perfect domain name. Follow the registration process to complete your purchase.

What payment methods do you accept?

We accept credit cards, PayPal, and bank transfers. Our payment gateway is secure and protects your financial information.

How much does domain registration cost?

Domain registration prices vary depending on the extension you choose. Check our pricing page for current rates.

What is the renewal process for domains?

We send renewal reminders before your domain expires. You can easily renew your domain through our control panel.

Can I transfer my domain to RAX?

Yes, you can transfer your domain to RAX using our domain transfer service. Contact our support team for assistance.

How do I access my RAX hosting account?

Once you purchase hosting, you will receive login credentials. Use them to access your control panel, where you can manage your hosting services.

What types of hosting does RAX offer?

We offer various hosting options, including shared hosting, VPS, and dedicated servers. Choose the plan that best suits your website's needs.

How do I get technical support from RAX?

Our support team is available 24/7 via live chat, email, or phone. Contact us for any hosting or domain-related queries.

Does RAX offer any promotions or discounts?

Yes, we occasionally offer promotions and discounts on domain registration and hosting services. Check our website for current offers.

RAX's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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RAX's Coupons

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No promotions currently available for users in United States.
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At this time, we have not found any offers from RAX that apply to your country.