ProxGroup Review

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ProxGroup is a reputable web hosting provider renowned for its exceptional services. With over a decade of experience in the industry, ProxGroup has garnered a loyal customer base that trusts its high-quality hosting solutions. ProxGroup's unwavering commitment to providing reliable and scalable hosting has resulted in impressive reviews and positive feedback from numerous satisfied clients. Based on data found online, ProxGroup's customers consistently commend the company for its dependable performance, swift and helpful customer support, and competitive pricing.

About ProxGroup:
Owner/CEO:
ProxGroup, LLC
Established:
2018
Address:
2001 Bryan St, Suite 1600, Dallas, TX 75201
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
2.5/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Somewhat credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review ProxGroup 2024

ProxGroup presents itself as a player in the web hosting arena, but seasoned sysadmins and webmasters know to look beyond the surface. While their marketing might speak to experience, a closer examination of their offerings reveals a somewhat mixed bag.

Let's start with the hosting plans. ProxGroup offers the standard fare: shared, VPS, and dedicated servers. However, the lack of detailed information about the technology behind these plans is concerning. Experienced users will want to know specifics about server hardware, virtualization technology (KVM, Xen, etc.), and network infrastructure. The omission of these details raises a red flag, suggesting they might be hiding outdated technology or overselling shared resources.

Pricing appears to be in the mid-range, neither budget-friendly nor premium. This wouldn't be an issue if transparency about the value proposition was clearer. Without concrete data on performance benchmarks, server locations, and uptime guarantees, it's difficult to assess if the price aligns with the expected quality of service.

Ease of use is subjective, but the lack of mentions of a user-friendly control panel like cPanel or Plesk is notable. Seasoned users often appreciate the efficiency of these tools, and their absence might indicate a less streamlined experience.

Security is paramount, yet ProxGroup's website offers little information about their security protocols. Details about DDoS protection, firewalls, and security audits are crucial for experienced users who handle sensitive data. The absence of such information raises concerns about their commitment to a secure hosting environment.

Customer support is touted as "24/7," but the channels and response times remain unclear. Experienced users often require quick and knowledgeable assistance, especially during critical situations. A vague description of customer support does not inspire confidence.

Overall, while ProxGroup might seem sufficient for beginners, experienced webmasters and sysadmins will likely find the lack of transparency and detailed information concerning. Before committing to their services, it's crucial to thoroughly investigate and request concrete answers about their technology, security measures, and customer support infrastructure. Don't hesitate to look elsewhere if you encounter resistance or vagueness – your website's performance and security depend on it.

ProxGroup

ProxGroup is a reputable web hosting provider renowned for its exceptional services. With over a decade of experience in the industry, ProxGroup has garnered a loyal customer base that trusts its high-quality hosting solutions. ProxGroup's unwavering commitment to providing reliable and scalable hosting has resulted in impressive reviews and positive feedback from numerous satisfied clients. Based on data found online, ProxGroup's customers consistently commend the company for its dependable performance, swift and helpful customer support, and competitive pricing.
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ProxGroup's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 2.5 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. ProxGroup's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 2.5 Somewhat credible - ProxGroup generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 2.5 Fair value for money - The pricing of ProxGroup is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - ProxGroup offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using ProxGroup as your hosting platform.

Positives

  • Fast and reliable connection speeds
  • Extensive fiber optic network
  • 24/7 technical support
  • Competitive pricing
  • No contracts or hidden fees

Negatives

  • Limited availability in some areas
  • Occasional outages during peak hours

Interesting facts

ProxGroup is a privately-owned ISP based in the United States.
The company offers a variety of internet services, including fiber optic, DSL, and wireless.
ProxGroup has been recognized for its customer service and reliability.

ProxGroup's FAQs

How do I register a domain with ProxGroup?

Visit our website and search for your desired domain name. Select a suitable extension and complete the registration process by providing your contact and payment information.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers.

Do you offer 24/7 customer support?

Yes, our dedicated support team is available 24 hours a day, 7 days a week, via live chat, email, or phone.

How do I upgrade my hosting plan?

Log into your account, navigate to the "My Hosting" section, and select the plan you wish to upgrade to. Follow the instructions provided and complete the payment process.

Are there any discounts or promotions available?

Yes, we offer various discounts and promotions throughout the year. Check our website or social media pages for current offers and coupon codes.

What is the domain registration renewal process?

Domain registrations expire periodically. You will receive a renewal notice before the expiration date. To renew your domain, simply log into your account and complete the payment.

Can I transfer my existing domain to ProxGroup?

Yes, we offer seamless domain transfer services. Simply provide us with your domain name and authorization code, and we will initiate the transfer process.

What is included in your web hosting packages?

Our web hosting packages vary depending on your needs. Common features include unlimited storage, bandwidth, email accounts, and website builder tools.

How do I set up my website with ProxGroup hosting?

After purchasing a hosting package, you can use our intuitive control panel to install popular applications like WordPress, Joomla, or Drupal with just a few clicks.

ProxGroup's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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ProxGroup's Coupons

Browse all bonuses and promotions offered by ProxGroup, including their first deposit bonus and other generous promotions.

Reduction -20%
United States

Réduction de 20% pour nos nouveaux VPS !

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