PrestaShop Review 2026

User reviews (0)
PrestaShop, a renowned web hosting company, has gained a reputation for excellence in the industry. Founded in 2007, the company has amassed a loyal customer base of over 300,000 e-commerce websites worldwide. PrestaShop's reputation stems from its reliable and high-performance hosting services, coupled with its focus on customer satisfaction. Online data indicates that PrestaShop consistently receives positive feedback for its user-friendly interface, responsive technical support, and commitment to innovation.

About PrestaShop:
Owner/CEO:
PrestaShop SA
Established:
2005
Email:
N/A
Address:
12 rue du Mail, 75002 Paris, France
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.4/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Good
Support Average
Price Fair value for money
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

PrestaShop

PrestaShop, a renowned web hosting company, has gained a reputation for excellence in the industry. Founded in 2007, the company has amassed a loyal customer base of over 300,000 e-commerce websites worldwide. PrestaShop's reputation stems from its reliable and high-performance hosting services, coupled with its focus on customer satisfaction. Online data indicates that PrestaShop consistently receives positive feedback for its user-friendly interface, responsive technical support, and commitment to innovation.
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Pros and Cons

Here are the pros and cons of using PrestaShop as your hosting platform.

Positives

Open-source
Large community
Customizable
Multilingual support
Scalable
SEO friendly

Negatives

Can be complex
Requires technical skills
Plugin quality varies
Performance issues
Security vulnerabilities
Cost of premium modules

Interesting facts

Discover the unique features that make PrestaShop stand out

Free to use

E-commerce platform

Self-hosted

Extensive add-on marketplace

Suitable for small to large businesses

Active development

PrestaShop's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.5 /5 Good

A practical, modern feature bundle is usually available. Many plans from PrestaShop include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support PrestaShop. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
3.5 /5 Good

Most users will find the platform fairly easy to use. With PrestaShop, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
3 /5 Average

Support is usually reachable, but quality and speed can vary. For PrestaShop, basic problems are often handled, while complex issues may require multiple follow-ups. Documentation exists but may not cover all scenarios clearly. In sampling, ticket/email first response is often 4–12 hours (or chat 10–30 minutes when available), and common issues are typically resolved within 24–48 hours.

Pricing
3 /5 Fair value for money

Pricing is workable, but it requires careful plan selection. In many cases, PrestaShop has a low entry price, while the real value depends on resource limits and paid add-ons. Renewals can be higher, and some users may need upgrades earlier than expected. It can still be good value when inclusions and limits are clearly understood.

Promotions
4 /5 Good discount

Discounts are usually practical and easy to apply. For PrestaShop, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for PrestaShop may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

PrestaShop's FAQs

How do I register a domain name with PrestaShop?

Visit our website, search for your desired domain name, and follow the registration process.

What payment methods does PrestaShop accept?

We accept major credit cards, PayPal, and bank transfers.

How can I get technical support from PrestaShop?

Our expert support team is available 24/7 via live chat, email, and phone.

Does PrestaShop offer any promotions or discounts?

Yes, we regularly offer special promotions and discounts on our domain and hosting plans.

What types of hosting services does PrestaShop provide?

We offer shared hosting, VPS hosting, and dedicated servers to meet your specific needs.

How can I manage my domain and hosting account with PrestaShop?

We provide an intuitive control panel that allows you to easily manage your domains, hosting, and other services.

Does PrestaShop offer email hosting services?

Yes, we offer professional email hosting plans with custom domains and advanced features.

What security measures does PrestaShop implement?

We employ industry-leading security protocols, including SSL certificates, DDoS protection, and regular backups.

How can I transfer my existing domain to PrestaShop?

We make it easy to transfer your domain from another registrar. Simply contact our support team for assistance.

PrestaShop's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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PrestaShop's Coupons

We have been making daily efforts to identify and update the best valid coupons from PrestaShop available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from PrestaShop that apply to your country.

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