PlanetHoster Review 2026

User reviews (648)

PlanetHoster is a Canada-based hosting provider and domain registrar founded in 2007, best known for its “The World” multi-site shared hosting and its HybridCloud managed infrastructure. The company positions itself as an independent operator with self-managed infrastructure across North America and Europe, targeting users who want low latency between Canada and Europe, strong isolation between hosted sites, and hands-on technical support.


About PlanetHoster:
Owner/CEO:
PlanetHoster Inc.
Established:
2007
Phone:
+1 855 774 4678
Address:
Laval (Greater Montréal), Québec, Canada.
Servers Locations:
  • Data centrer in ca
    Montréal
  • Data centrer in ch
    Lausanne
  • Data centrer in fr
    Paris
Servers Locations: 3
  • Montréal
    Montréal
  • Lausanne
    Lausanne
  • Paris
    Paris
Customer Support: 2
English
Website: English
All languages (2)
English
Support: English
All languages (2)
No live chat
United States
Service Available
4.5/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Very generous
Other Factors Excellent
Author

Pimploy Sinakorn

Last updated: 13 January 2026

PlanetHoster

PlanetHoster is a Canada-based hosting provider and domain registrar founded in 2007, best known for its “The World” multi-site shared hosting and its HybridCloud managed infrastructure. The company positions itself as an independent operator with self-managed infrastructure across North America and Europe, targeting users who want low latency between Canada and Europe, strong isolation between hosted sites, and hands-on technical support.

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Pros and Cons

Here are the pros and cons of using PlanetHoster as your hosting platform.

Positives

Consistently praised for fast, effective ticket handling and knowledgeable staff.
Multi-location hosting (CA/FR/CH): good fit for North America, Europe latency needs.
Product differentiation: “The World” multi-site isolation, managed HybridCloud positioning.
Registrar, hosting bundle: useful if you want domains, hosting under one vendor.

Negatives

Some advanced features can feel complex for beginners.
Not the absolute cheapest in every segment.
Contact details vary by region/channel.

Interesting facts

Discover the unique features that make PlanetHoster stand out

Founded 2007; HQ in Laval (Montréal area), Québec.

Strong public review signals, especially for support speed and competence.

Payment options documented to include card/PayPal/Skrill (and other methods depending on context).

PlanetHoster's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.7 /5 Excellent

Feature depth is a clear highlight in many cases. Across typical offerings from PlanetHoster, users often get free SSL, automatic backups, streamlined setup, and strong security options like DDoS protection and malware scanning. Performance tooling—such as SSD/NVMe, caching, and a CDN—is commonly available. Tools like staging and one-click restore tend to be clearly presented, with fewer forced add-ons. Transparent resource limits (CPU/RAM/IO) and built-in performance controls are major positives.

Reliability
4.6 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With PlanetHoster, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.5 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with PlanetHoster. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.8 /5 Excellent

Support is consistently responsive and capable. With PlanetHoster, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.4 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With PlanetHoster, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.2 /5 Very generous

Promotions are straightforward and genuinely valuable. With PlanetHoster, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
4.6 /5 Excellent

Transparency and operational maturity are strong. With PlanetHoster, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

PlanetHoster's FAQs

How can I register a domain name with PlanetHoster?

Visit our website, select your desired domain name, and follow the simple registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How reliable is PlanetHoster's hosting service?

We have a 99.9% uptime guarantee and state-of-the-art infrastructure to ensure maximum reliability.

Do you offer 24/7 customer support?

Yes, our expert support team is available 24/7 via live chat, email, and phone.

Can I transfer my existing domain to PlanetHoster?

Yes, we offer free domain transfers with a simple process.

Do you have any promotions or discounts for new customers?

Yes, we often offer limited-time promotions and discounts. Visit our website for the latest offers.

How can I upgrade my hosting plan?

You can easily upgrade your plan within your control panel or by contacting our support team.

What is the difference between shared and dedicated hosting?

Shared hosting shares resources with multiple websites, while dedicated hosting provides exclusive resources for a single website.

Can I host multiple websites on one hosting plan?

Yes, our shared hosting plans allow you to host multiple websites.

Latest user reviews

Ayu Imamura
• 7 months ago
Planethoster is a Fantabulous host! I’ve never experienced any downtime, or issues with my personal website yet and I’ve been with them for a couple of months now. The updates are great and features are amazing.
Rushd Badra
• 7 months ago
They have met or exceeded my expectations. My site was loading slow but after optimizing, the site is speedy again. I consider Planethoster as the best hosting provider for me. Recommend to try them with no doubt.
Brenda Sousa
• 7 months ago
Their reputation is stainless and reliable. Stable services they provide! No downtime or glitches on their servers. Support is helpful in many ways. Servers work flawlessly.
Asiyah Dahab
• 7 months ago
Absolutely everything I was looking for in a web host at a price you can't beat! Customer support is 100%, I couldn't imagine switching hosts after using this company. They are really the great!
Loredana Marcelo
• 7 months ago
One of the standout aspects of Planethoster's pricing is their transparency. There are no hidden fees, and what you see is what you pay. And it means much for me. Servers are stable and support is second to none.
Maeve Dickson
• 9 months ago
I do realize that there are most likely cheaper hosts out there on the Web but I have found that Planethoster fits my needs perfectly with the reliability and Cpanel software for management.
Marie Neal
• 9 months ago
Truly great service, instant support with the right answers. They're the best. I've recommended them to several developers who also love them. Uptime is good and customer service is excellent.
Pascaline Caron
• 10 months ago
I have had a great experience with Planethoster! Their service is excellent, and everything is handled professionally and efficiently. A special thanks to their rep, who was incredibly helpful and went above and beyond to assist us. Highly recommend!
Bertine Ho
• 1 years ago
Their high-speed servers keep my websites running smoothly and flawlessly. Prices are competitive and support is active for 24 hours. They offer unparalleled value for anyone building an online presence.
Saghi Mara
• 1 years ago
Planethoster offers competitive pricing without hidden fees in their resourceful plans. I appreciate that the pricing is consistent, making it easier to plan long-term expenses. Servers are as stable as a rock and uptime is high (all my sites load very fast). Recommend if you need something quality.

Payment method
Show all (10)

PayPal is accepted at PlanetHoster
Bitcoin is accepted at PlanetHoster
WebMoney is accepted at PlanetHoster
Visa is accepted at PlanetHoster
Skrill is accepted at PlanetHoster
MasterCard is accepted at PlanetHoster
Amex is accepted at PlanetHoster
Bank Wire is accepted at PlanetHoster

PlanetHoster's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews (648)

User reviews of PlanetHoster

This is where you can share your experience with PlanetHoster. Read other users' reviews or write your own to highlight its pros and cons based on real use.

4.8

Reviewed by 648 users

5
582
4
43
3
2
2
4
1
17
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
7 months ago
Planethoster is a Fantabulous host!
Planethoster is a Fantabulous host! I’ve never experienced any downtime, or issues with my personal website yet and I’ve been with them for a couple of months now. The updates are great and features are amazing.
7 months ago
They have met or exceeded my expectations.
They have met or exceeded my expectations. My site was loading slow but after optimizing, the site is speedy again. I consider Planethoster as the best hosting provider for me. Recommend to try them with no doubt.
7 months ago
Servers work flawlessly.
Their reputation is stainless and reliable. Stable services they provide! No downtime or glitches on their servers. Support is helpful in many ways. Servers work flawlessly.
7 months ago
They are really the great!
Absolutely everything I was looking for in a web host at a price you can't beat! Customer support is 100%, I couldn't imagine switching hosts after using this company. They are really the great!
7 months ago
Stable and reliable they are!
One of the standout aspects of Planethoster's pricing is their transparency. There are no hidden fees, and what you see is what you pay. And it means much for me. Servers are stable and support is second to none.
9 months ago
Fit my needs perfectly well.
I do realize that there are most likely cheaper hosts out there on the Web but I have found that Planethoster fits my needs perfectly with the reliability and Cpanel software for management.
9 months ago
Truly great service.
Truly great service, instant support with the right answers. They're the best. I've recommended them to several developers who also love them. Uptime is good and customer service is excellent.
10 months ago
Highly recommend!
I have had a great experience with Planethoster! Their service is excellent, and everything is handled professionally and efficiently. A special thanks to their rep, who was incredibly helpful and went above and beyond to assist us. Highly recommend!
1 years ago
High-speed servers.
Their high-speed servers keep my websites running smoothly and flawlessly. Prices are competitive and support is active for 24 hours. They offer unparalleled value for anyone building an online presence.
1 years ago
Recommend if you need something quality.
Planethoster offers competitive pricing without hidden fees in their resourceful plans. I appreciate that the pricing is consistent, making it easier to plan long-term expenses. Servers are as stable as a rock and uptime is high (all my sites load very fast). Recommend if you need something quality.
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PlanetHoster's Coupons

We have been making daily efforts to identify and update the best valid coupons from PlanetHoster available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from PlanetHoster that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.