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PlanetHoster Review

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User reviews (631)
PlanetHoster has gained over 40,000 customers and is currently powering more than 100,000 websites, with a significant presence in North America and Europe. Whether you need shared hosting or dedicated server hosting, PlanetHoster has got you covered. With top-notch hosting solutions, you'll experience fast page load times, unbeatable uptime, and responsive customer support.
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About PlanetHoster:
Owner/CEO:
Jean-François Grégoire
Established:
1998
Email:
N/A
Address:
1370 Boul. René-Lévesque O, Montréal, QC H3G 1T4, Canada
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.7/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 07 February 2025

PlanetHoster

PlanetHoster has gained over 40,000 customers and is currently powering more than 100,000 websites, with a significant presence in North America and Europe. Whether you need shared hosting or dedicated server hosting, PlanetHoster has got you covered. With top-notch hosting solutions, you'll experience fast page load times, unbeatable uptime, and responsive customer support.
Visit Site

PlanetHoster's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. PlanetHoster's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.8 Mostly credible - PlanetHoster consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.5 Good - Easy to Use: PlanetHoster is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.5 Affordable - The pricing of PlanetHoster is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3 Average coupon - PlanetHoster offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using PlanetHoster as your hosting platform.

Positives

  • Variety of hosting options
  • Global server locations
  • 24/7 customer support
  • User-friendly interface
  • Competitive pricing

Negatives

  • Occasional server issues
  • Limited resources on basic plans
  • Complex billing system
  • Inconsistent support quality
  • Upselling tactics

Interesting facts

Offers a unique hybrid cloud solution
Provides free SSL certificates
Has a strong focus on security
Supports multiple programming languages
Offers a website migration service

PlanetHoster's FAQs

How can I register a domain name with PlanetHoster?

Visit our website, select your desired domain name, and follow the simple registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How reliable is PlanetHoster's hosting service?

We have a 99.9% uptime guarantee and state-of-the-art infrastructure to ensure maximum reliability.

Do you offer 24/7 customer support?

Yes, our expert support team is available 24/7 via live chat, email, and phone.

Can I transfer my existing domain to PlanetHoster?

Yes, we offer free domain transfers with a simple process.

Do you have any promotions or discounts for new customers?

Yes, we often offer limited-time promotions and discounts. Visit our website for the latest offers.

How can I upgrade my hosting plan?

You can easily upgrade your plan within your control panel or by contacting our support team.

What is the difference between shared and dedicated hosting?

Shared hosting shares resources with multiple websites, while dedicated hosting provides exclusive resources for a single website.

Can I host multiple websites on one hosting plan?

Yes, our shared hosting plans allow you to host multiple websites.

Latest user reviews

R
Roddy
• 8 months ago
Great support. Quick response, very helpful.
FA
Fernanda Araujo
• 9 months ago
These people are the best, always a quick response 24 7 & genuinely want to solve the issue raised. I give 5 stars to their whole team & thoroughly recommend them.
MM
Marc Mentr̩e
• 9 months ago
I encountered a problem on the server (MySql engine) which made my site inaccessible. My request for intervention was handled quickly by the staff, the problem identified, and the solution found quickly.
Ge
gavrel eric
• 9 months ago
Amazing experience with planethoster especially with customer service !
V
Vincent
• 9 months ago
VS
Vito Sido
• 9 months ago
I'm extremely satisfied with the assistance I received from the client support team while placing my first order for the World plan. I encountered some issues, and the team was very interactive and helpful, which is what matters most in such services. Big thanks to PlanetHoster!
D
DR
• 9 months ago
Avoid Planethoster. Recently, they have started increasing their prices and charging customers without providing the exact amount of the price increase. Their support team only provides generic, copy-and-paste responses and shows no regard for loyal customers.
MW
Mirai Web
• 9 months ago
The technical support team didn't hesitate all day about a problem I was experiencing that was also very urgent to resolve.They are always available and do everything they can to help.This makes PlanetHoster the best hosting company.
RR
Rado Rapanana
• 9 months ago
The PlanetHoster's support is always helpful and responsive
HR
Hatim Rassili
• 9 months ago
they have a great support team

PlanetHoster's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of PlanetHoster

This is a place to share experience with PlanetHoster. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

4.8

Rated by 631 users

5
565
4
43
3
2
2
4
1
17
0
0
Share your opinion with the community. Maybe you can help someone.
Write a review
Honest user's ratings is our #1 priority! So bookmakers can't pay to change or delete reviews.
R
Trustpilot
Roddy
France France
8 months ago
Great support
Great support. Quick response, very helpful.
Like 0 Dislike 0
FA
HostAdvice
Fernanda Araujo
Singapore Singapore
9 months ago
These people are the best.
These people are the best, always a quick response 24 7 & genuinely want to solve the issue raised. I give 5 stars to their whole team & thoroughly recommend them.
Like 0 Dislike 0
MM
Trustpilot
Marc Mentr̩e
France France
9 months ago
Problem solved kickly
I encountered a problem on the server (MySql engine) which made my site inaccessible. My request for intervention was handled quickly by the staff, the problem identified, and the solution found quickly.
Like 0 Dislike 0
Ge
Trustpilot
gavrel eric
France France
9 months ago
Amazing experience with planethoster…
Amazing experience with planethoster especially with customer service !
Like 0 Dislike 0
V
Trustpilot
Vincent
France France
9 months ago
Great support !
Like 0 Dislike 0
VS
Trustpilot
Vito Sido
Algeria Algeria
9 months ago
Exceptional Client Support from PlanetHoster: A Satisfied Customer's Experience
I'm extremely satisfied with the assistance I received from the client support team while placing my first order for the World plan. I encountered some issues, and the team was very interactive and helpful, which is what matters most in such services. Big thanks to PlanetHoster!
Like 0 Dislike 0
D
Trustpilot
DR
United Kingdom United Kingdom
9 months ago
Avoid Planethoster
Avoid Planethoster. Recently, they have started increasing their prices and charging customers without providing the exact amount of the price increase. Their support team only provides generic, copy-and-paste responses and shows no regard for loyal customers.
Like 0 Dislike 0
MW
Trustpilot
Mirai Web
France France
9 months ago
PlanetHoster the best
The technical support team didn't hesitate all day about a problem I was experiencing that was also very urgent to resolve.They are always available and do everything they can to help.This makes PlanetHoster the best hosting company.
Like 0 Dislike 0
RR
Trustpilot
Rado Rapanana
Madagascar Madagascar
9 months ago
The PlanetHoster's support is always…
The PlanetHoster's support is always helpful and responsive
Like 0 Dislike 0
HR
Trustpilot
Hatim Rassili
Morocco Morocco
9 months ago
they have a great support team
they have a great support team
Like 0 Dislike 0
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PlanetHoster's Coupons

Unfortunately, we have not found any bonuses that are available to players at PlanetHoster yet. Stay with us, we will update the list right after we got the information from the betting site.

No bonuses available for players from United States
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Unfortunately, it seems that PlanetHoster does not offer any bonuses to players from your country.
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