OVHcloud Review

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User reviews (1043)

OVHcloud is a subsidiary of OVH Group, a telecommunications and internet services company headquartered in France. OVHcloud was founded in 2010 and is currently the largest cloud provider in Europe and one of the largest providers in the world.


About OVHcloud:
Owner/CEO:
OVH Group
Established:
2010
Phone:
+65 6962 8978
Servers Locations:
  • Sydney
    Sydney
  • Brussels
    Brussels
  • Montreal
    Montreal
  • Quebec
    Quebec
  • Toronto
    Toronto
  • Frankfurt am Main
    Frankfurt am Main
  • Paris
    Paris
  • Show all
Servers Locations: 21
  • Sydney
    Sydney
  • Brussels
    Brussels
  • Montreal
    Montreal
  • Quebec
    Quebec
  • Toronto
    Toronto
  • Frankfurt am Main
    Frankfurt am Main
  • Paris
    Paris
  • Lyon
    Lyon
  • Roubaix
    Roubaix
  • Strasbourg
    Strasbourg
  • London
    London
  • Amsterdam
    Amsterdam
  • Warsaw
    Warsaw
  • Singapore
    Singapore
  • Dallas
    Dallas
  • Jersey City
    Jersey City
  • Sterling
    Sterling
  • Las Vegas
    Las Vegas
  • New York
    New York
  • Newark
    Newark
  • Hillsboro
    Hillsboro
Customer Support: 1
English
Website: English
All languages (1)
Arabic
Support: English
All languages (14)
Live chat
United States
United States Accepted
4.5/5
Perfect Hosting Provider
by Trust Host Review
Features: Excellent
Reliability: Trustworthy
User Friendly: Good
Support: Excellent
Price: Very affordable
Promotion: Very generous
Other Factors: Excellent
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review OVHcloud 2024

OVHcloud Review: A Deep Dive for Seasoned Professionals

OVHcloud has carved its niche as a hosting giant, but how well does it truly cater to experienced web developers, sysadmins, and webmasters? Let's dive deep into the specifics:

Hosting Plans: Something for Everyone, Almost: From bare metal servers to VPS and cloud instances, OVHcloud's offering is undeniably vast. You can customize your server environment to a granular level, a boon for experienced users. However, this abundance can feel overwhelming for some, especially when navigating their somewhat convoluted website.

Pricing: Value for Money, With Caveats: OVHcloud generally undercuts many competitors on price, especially at the higher tiers. However, be wary of hidden costs. Essential features like a control panel often come at an extra cost, which can inflate the final bill. Transparency isn't their strongest suit.

Ease of Use: Power at the Cost of Complexity: OVHcloud's interface, while recently revamped, still leans heavily towards functionality over user-friendliness. Expect a steep learning curve. Beginners will find themselves lost, but seasoned pros will appreciate the extensive control and customization options.

Performance: Solid Backbone, Regional Variations: OVHcloud boasts an extensive global network of data centers. Server performance is generally reliable, offering robust uptime and decent speeds. However, anecdotal evidence suggests performance can vary between locations. Choose your data center wisely.

Security: A Mixed Bag: OVHcloud provides basic security features, but advanced options like DDoS protection come at a premium. Their recent fire incident raised concerns about data security and disaster recovery, reminding users that due diligence in backups and redundancy is critical.

Customer Support: A Hit or Miss: Support experiences with OVHcloud are polarized. While some users praise their knowledgeable staff, others bemoan slow response times and communication issues. Their ticketing system can feel cumbersome, especially for urgent matters.

Server Speed: A Decent Performer: Server speeds are generally good, especially on their dedicated and VPS offerings. However, don't expect blazing-fast speeds on their shared hosting plans, especially during peak hours.

Data Centers: Global Reach, Local Concerns: OVHcloud's network of data centers spans the globe, offering ample choice for geographically specific needs. However, their data center infrastructure has faced scrutiny in the past, particularly regarding environmental practices and transparency.

Final Verdict: OVHcloud is a powerhouse for experienced users seeking raw power, customization, and competitive pricing. However, this comes at the expense of user-friendliness, potential hidden costs, and a customer support experience that can be unpredictable. If you're willing to navigate the complexities and prioritize value over hand-holding, OVHcloud offers a compelling platform. However, if you value simplicity, readily available support, and robust security features out of the box, you might find smoother sailing elsewhere.

OVHcloud

OVHcloud is a subsidiary of OVH Group, a telecommunications and internet services company headquartered in France. OVHcloud was founded in 2010 and is currently the largest cloud provider in Europe and one of the largest providers in the world.

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OVHcloud's rating: Perfect hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.

Parameters Score Why did we give this score?
Features 4.3 Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. OVHcloud's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service.
Reliability 4.9 Trustworthy - OVHcloud is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints.
User Friendly 3.5 Good - Easy to Use: OVHcloud is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 4.6 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 4.7 Very affordable - The pricing of OVHcloud is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list.
Promotion 4.6 Very generous - OVHcloud offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing.
Other Factors 4.9 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using OVHcloud as your hosting platform.

Positives

  • Offers a variety of hosting packages at competitive prices.
  • OVHcloud uses the latest technologies to provide powerful performance for its hosting services.
  • Guarantees 99.9% uptime.
  • Good customer support.

Negatives

  • Complex user interface: can be a bit complex for beginners.
  • Limited documentation: could provide more documentation for users.
  • OVHcloud does not offer cPanel or Plesk control panels, which are popular with some users.

Interesting facts

Ownership and control of its data centers, unlike many competitors who rely on leased facilities.
OVHcloud is the first major cloud provider to receive the B Corp certification, demonstrating their commitment to social and environmental responsibility.
OVHcloud developed its own high-performance server line, the "Scaleway" range, known for its affordability and efficiency.
They often outperform competitor offerings at comparable prices.
OVHcloud is a significant contributor to open-source projects, demonstrating their commitment to open standards and community collaboration.
We use water to cool our CPUs and as a result, they are highly performant under stress. 

OVHcloud is a good choice for businesses looking for affordable, reliable, and feature-rich hosting. However, its limited data center locations and complex pricing structure may be a drawback for some users.

Here are some additional things to consider when choosing OVHcloud:

  • Your budget: OVHcloud is a good option for businesses on a budget.
  • Your needs: OVHcloud offers a wide range of hosting services to meet the needs of all types of businesses.
  • Your technical expertise: OVHcloud's pricing structure can be complex and difficult to understand. If you are not comfortable with technical jargon, you may want to choose a hosting provider with a simpler pricing structure.
  • Your customer support needs: OVHcloud offers 24/7 customer support via phone, email, and live chat. If you need help with your hosting account, you can be sure that you will be able to get help quickly.

OVHcloud's FAQs

What kind of performance can I expect from OVHcloud?

OVHcloud is known for its high-performance hosting service, powered by SSD VPS servers and 100% KVM virtualization. This ensures fast loading times and smooth operation for your website.

How secure is my website with OVHcloud?

OVHcloud prioritizes security. They use advanced technology to protect your website from threats and ensure the reliability of their servers.

What kind of support can I expect from OVHcloud?

OVHcloud is known for its excellent customer service. They offer support through various channels and are praised for their responsiveness and helpfulness.

What value does OVHcloud offer for the price?

OVHcloud offers competitive pricing for their range of services. They strive to provide high-quality hosting services that offer good value for money.

How easy is it to manage my website with OVHcloud?

OVHcloud provides a user-friendly control panel and API, making it easy to manage your website.

Latest user reviews

TEEYAI MUENCHANA
• 3 months ago
So i love ovhcloud, for their good pricing, the downside was that on the day of writing, I encountered a lot of issues with my 3 services. I cancelled one which is fine. I then paid (3 days ago) on the July 3, 2024 for 2 of my 3 vps. Lets go vps 1/2/3. on July 3, i paid for vps 2 and 3. then today i paid for vps 1. But for some reason the billing dashboard charged me for vps 1 + 2. So i paid duplicate for vps 2. Then i paid for my vps 3, money went out of my account, but it is still "not paid" even though the invoice said paid and in my bank statement the money has gone out.EDIT: Forgot this was here, but the billing is already paid for on their system, but visually for me it is still buggy. Nothing else to talk about but yeah, hopefully the system for billing is more refined so it will become less hard to use and understand.
Dmytro Vakuliuk
• 3 months ago
SCM
• 3 months ago
^DieynK was incredibly understanding, helpful and efficient in understanding and resolving our issue.
A G
• 3 months ago
OVH was great for years but in the last 6 months to a year we have noticed a severe degradation in the DDOS protection, attacks have either not been filtered out or have leaked causing issues with our clients being able to stay connected.Hardware is cheap, network is OK, DDoS protection lacking.
Akaar IT Ltd.
• 3 months ago
I have facing issue on server last 1 month. the server is responding very slow and most of the times it is just loading, I checked all my resources is okay. but server is very slow. in last 1 week this problem is severe. i opened a ticket before 3 days(ticket no: 9862422) but they don't even reply the ticket. i am disappointed. i want to changed their server but due to in my commitment I cant change the server before September.
Francesco Re
• 3 months ago
Very low level of support and hiding incompetence with bizarre answers. I am considering changing.Update (07 july 2024)I sent the account references to Ovh, I hope they solve the problems.
Krish
• 3 months ago
I Lost my phone And I don't access of my gamil account anymore and I don't know the password and I also forgot the password of ovh cloud account I know the mail ID but don't know the password ( please not I don't remember anything else like username or Customer ID ) I still have the access of 2fa but I can't login without the 2fa ( I can provide My billing details or bills ) I want the account recovery at any cost ( let me know what the possibility ) My mail id - btwitsex@g****.comPlease note I lost the mail( let's not waste time For such replies and come into the solution ) Thank you
Cabana Mauritius
• 3 months ago
worst customer service. Still waiting for a reply. Charge huge prices.
laksan liyanage
• 3 months ago
I purchased a vps on ovhcloud, VPS is super good and working fine. Speed and VPS is stable with Unmetered bandiwith. __________________The issue is their interfaces of OVH dashboard, Disgusting and tired of using it. Very laggy and not responsive, For that reason I am not going to renew their service.
James
• 3 months ago
Slow Panel. Ordering / sign up process takes you through 10 domains and takes several minutes loading between pages. Contract I was given was in French despite signing up in Australia. Their billing system etc and everything is incredibly buggy. I tried to cancel a service, at the time no invoice was generated, however I was given an error and the service wouldn't cancel properly. I submitted a ticket and then they said cancel through the API, which is insane and clunky. I then tried making a ticket to null the invoice, but they said no as API cancellation was after the invoice was generated and closed the ticket immediately. It took 4 days to get a reply to the second ticket I made. In setup fee and ongoing fees, their dedi's are by no means cheap, but they have horrible service. I used to use OVH for their cheap VPS and the service itself was reliable, but I will completely avoid them now, there is zero point or reason in using OVH.

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OVHcloud's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of OVHcloud

This is a place to share experience with OVHcloud. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

1.8

Rated by 1043 users

5
138
4
61
3
51
2
46
1
747
0
0
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OVHcloud's Coupons

Browse all bonuses and promotions offered by OVHcloud, including their first deposit bonus and other generous promotions.

FREE-VPS-1MONTH
United States

To celebrate the launch of https://www.ovh.com/asia/

Get ONE MONTH for FREE on a VPS hosted in Singapore!
No lock-in contracts, No setup fees, No minimum commitment!
Limited to the first 1000 Southeast Asia customers only.

Has bonus worked for you?
NOT REQUIRED

50% off APAC VPS range (Sydney and Singapore datacenters only)
United States

50% off the entire VPS range in Sydney and Singapore datacenters, on a 12 month commitment.

APAC1 VPS Specifications (starting at $2.50 USD per month)

– 1 vCores (at 3.5GHz
– 1 GB RAM
– 30 GB SSD
– 1 TB of max. traffic/quota @100Mbps (speed shaped to 10Mbps if quota is exceeded)

Has bonus worked for you?
NOT REQUIRED

OVH Public Cloud £25 OFF
United States

This includes £25 free credits and user will be able to get it after signing up at OVH Control Panel. They can redeem coupon in the field \’voucher\’ as soon as they create a Cloud project. https://www.ovh.co.uk/public-cloud/instances/

Has bonus worked for you?

OVH Public Cloud
United States

£25 Free Credit on the OVH Public Cloud platform. (UK Only)

Has bonus worked for you?