Onnet Review 2026

User reviews (0)
Onnet, established in 2002, is a reputable web hosting provider with a strong market position. As of 2023, the company boasts a substantial customer base, catering to over 35,000 domains and 80,000 websites globally. Onnet's positive reputation is built upon its reliable infrastructure, affordable pricing, and excellent customer support, which has earned the company an impressive 4.8-star rating on Trustpilot, a leading review platform.

About Onnet:
Owner/CEO:
INEVO, Inc.
Established:
1995
Address:
201 Mission Street, Suite 2300, San Francisco, CA 94105
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Excellent
Support Good
Price Affordable
Promotion Very generous
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 27 August 2025

Onnet

Onnet, established in 2002, is a reputable web hosting provider with a strong market position. As of 2023, the company boasts a substantial customer base, catering to over 35,000 domains and 80,000 websites globally. Onnet's positive reputation is built upon its reliable infrastructure, affordable pricing, and excellent customer support, which has earned the company an impressive 4.8-star rating on Trustpilot, a leading review platform.
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Pros and Cons

Here are the pros and cons of using Onnet as your hosting platform.

Positives

Fast loading times
Reliable uptime
Good customer support
User-friendly interface
Scalable resources

Negatives

Higher pricing
Limited storage on basic plans
Occasional server issues
Lack of advanced features
Complicated migration process

Interesting facts

Discover the unique features that make Onnet stand out

Offers a variety of hosting options

Provides free SSL certificates

Has a money-back guarantee

Uses SSD storage

Offers daily backups

Onnet's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Onnet include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.2 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Onnet, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.3 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Onnet. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
3.8 /5 Good

Support is generally dependable for everyday needs. Many providers like Onnet offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.9 /5 Affordable

Overall value is usually good for the target market. Many plans from Onnet offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
4.1 /5 Very generous

Promotions are straightforward and genuinely valuable. With Onnet, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
3.7 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that Onnet states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

Onnet's FAQs

How do I register a domain name with Onnet?

Visit our website and search for your desired domain name. Select the extension and complete the registration process by providing your personal and contact information.

What payment methods does Onnet accept?

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

How can I contact Onnet's customer support team?

You can reach our support team via live chat, email, or phone. Our representatives are available 24/7 to assist you.

What is Onnet's uptime guarantee?

We offer a 99.9% uptime guarantee. This means that your website will be accessible almost all the time, ensuring maximum performance and reliability.

Does Onnet provide free SSL certificates?

Yes, we offer free SSL certificates with every hosting plan. SSL encryption secures your website and establishes trust with visitors.

What is Onnet's refund policy?

We offer a 30-day money-back guarantee. If you are not satisfied with our services, you can request a full refund within the first 30 days of signing up.

Does Onnet offer any discounts or promotions?

Yes, we frequently offer discounts and promotions on our domain registration and hosting plans. Visit our website or follow us on social media for updates.

How do I transfer a domain name to Onnet?

To transfer a domain name to Onnet, you will need to contact your current registrar and initiate the transfer process. Once initiated, you will provide us with the authorization code for your domain name.

What is the difference between shared and dedicated hosting?

Shared hosting involves sharing server resources with other websites, while dedicated hosting provides exclusive use of a server. Dedicated hosting offers greater flexibility, control, and performance but is typically more expensive than shared hosting.

Onnet's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Onnet's Coupons

We have been making daily efforts to identify and update the best valid coupons from Onnet available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Onnet that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.