Octopus Telecom Review 2026

User reviews (0)
Octopus Telecom offers its customers professional hosting services at low prices. Our high-tech data processing and storage centre is based in Central London to provide speeds of up to 10 Gbps. We use backup monitoring and unique cyber security solutions for business to protect ourselves and your data against major Internet threats. Customers are offered best hosting types that...

About Octopus Telecom:
Owner/CEO:
Octopus Group
Established:
2009
Address:
110 Buckingham Avenue, Slough, SL1 4NN, UK
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.9/5
Trusted Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Octopus Telecom

Octopus Telecom offers its customers professional hosting services at low prices. Our high-tech data processing and storage centre is based in Central London to provide speeds of up to 10 Gbps. We use backup monitoring and unique cyber security solutions for business to protect ourselves and your data against major Internet threats. Customers are offered best hosting types that...
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Pros and Cons

Here are the pros and cons of using Octopus Telecom as your hosting platform.

Positives

High uptime
Good customer support
Scalable resources
Competitive pricing

Negatives

Limited server locations
Occasional slow speeds
Complex setup for beginners
Lack of advanced features

Interesting facts

Discover the unique features that make Octopus Telecom stand out

Offers both shared and dedicated hosting

Provides domain registration

Has a knowledge base

Uses SSD storage

Octopus Telecom's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.7 /5 Good

Octopus Telecom generally offers a solid set of features for most users. Basics like SSL, email, a control panel (e.g., cPanel), and backups are usually included. Some “advanced” items—like staging, stronger backups, or extra security—may require higher plans or paid upgrades, but overall you get a practical, modern hosting package.

Reliability
4.2 /5 Trustworthy

We consider Octopus Telecom highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
3.8 /5 Good

Octopus Telecom is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
4.5 /5 Excellent

We rate Octopus Telecom excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
3.5 /5 Affordable

Octopus Telecom is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
3.9 /5 Good discount

Octopus Telecom usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
2.5 /5 Average

We score Octopus Telecom a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

Octopus Telecom's FAQs

How do I register a domain with Octopus Telecom?

To register a domain with Octopus Telecom, visit our website and search for the domain you wish to purchase. Once you have selected your desired domain, follow the on-screen instructions to complete the registration process.

What payment methods do you accept?

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and bank transfers.

How can I contact support?

You can contact our support team 24/7 through live chat, email, or phone. Our knowledgeable representatives are always ready to assist you with any questions or issues you may encounter.

Do you offer any promotions or discounts?

Yes, we frequently offer promotions and discounts on domain registrations and hosting packages. Visit our website or sign up for our newsletter to stay informed about current offers.

Can I transfer my existing domain to Octopus Telecom?

Yes, you can easily transfer your existing domain to Octopus Telecom. Our team will guide you through the process and ensure a smooth and seamless transfer.

What is the uptime guarantee for your hosting services?

We offer a 99.9% uptime guarantee for our hosting services. We employ state-of-the-art infrastructure and monitoring systems to ensure maximum reliability and minimize downtime.

Do you provide backup services?

Yes, we offer regular backups of your website and data. Your website's content is securely stored in multiple locations to protect against data loss or corruption.

Can I manage my domains and hosting account online?

Yes, you can manage all aspects of your domains and hosting account through our user-friendly control panel. The control panel allows you to easily add domains, modify DNS records, and configure email accounts.

What is your refund policy?

We offer a 30-day money-back guarantee on our domain registrations and hosting packages. If you are not satisfied with our services within the first 30 days, you can request a full refund.

Octopus Telecom's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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Octopus Telecom's Coupons

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No promotions currently available for users in United States.
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At this time, we have not found any offers from Octopus Telecom that apply to your country.