Author:
Pimploy Sinakorn
Last updated: 07 February 2025
NetFirms
NetFirms is a leading web hosting provider with over two decades of experience. It has a strong reputation for reliability, customer service, and affordable pricing. According to data from Trustpilot, NetFirms has an average rating of 4.1 out of 5 stars, with over 10,000 customer reviews. The company's customers include small businesses, entrepreneurs, and individuals who require reliable and cost-effective hosting solutions.
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NetFirms's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4.2 | Excellent - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. NetFirms's feature is outstanding. It is one of the best features of the service and is essential for any user who wants to get the most out of the service. |
| Reliability | 4.5 | Trustworthy - NetFirms is extremely reliable and always meets its promises. They have an outstanding customer service record and are always responsive to customer complaints. |
| User Friendly | 4.2 | Excellent - Extremely Easy to Use: NetFirms is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.3 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 3.5 | Affordable - The pricing of NetFirms is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 4 | Good discount - NetFirms offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using NetFirms as your hosting platform.
Positives
- Affordable plans
- Free domain registration
- 24/7 customer support
- User-friendly interface
- Variety of hosting options
Negatives
- Limited storage on basic plans
- Inconsistent server speeds
- Upselling tactics
- Lack of advanced features
- Customer support issues
Interesting facts
Established in 1998
Part of Endurance International Group
Offers both shared and dedicated hosting
Provides website builder tools
Focuses on small business and personal websites
NetFirms's FAQs
NetFirms's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
