NetFirms Review 2026

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NetFirms is a leading web hosting provider with over two decades of experience. It has a strong reputation for reliability, customer service, and affordable pricing. According to data from Trustpilot, NetFirms has an average rating of 4.1 out of 5 stars, with over 10,000 customer reviews. The company's customers include small businesses, entrepreneurs, and individuals who require reliable and cost-effective hosting solutions.

About NetFirms:
Owner/CEO:
Endurance International Group
Established:
1998
Address:
40 Washington Avenue, Burlington, MA 01803, United States
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4.1/5
Top-Tier Provider
Features Excellent
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

NetFirms

NetFirms is a leading web hosting provider with over two decades of experience. It has a strong reputation for reliability, customer service, and affordable pricing. According to data from Trustpilot, NetFirms has an average rating of 4.1 out of 5 stars, with over 10,000 customer reviews. The company's customers include small businesses, entrepreneurs, and individuals who require reliable and cost-effective hosting solutions.
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Pros and Cons

Here are the pros and cons of using NetFirms as your hosting platform.

Positives

Affordable plans
Free domain registration
24/7 customer support
User-friendly interface
Variety of hosting options

Negatives

Limited storage on basic plans
Inconsistent server speeds
Upselling tactics
Lack of advanced features
Customer support issues

Interesting facts

Discover the unique features that make NetFirms stand out

Established in 1998

Part of Endurance International Group

Offers both shared and dedicated hosting

Provides website builder tools

Focuses on small business and personal websites

NetFirms's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4.2 /5 Excellent

We see NetFirms as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
4.5 /5 Trustworthy

We consider NetFirms highly reliable. It is a well-known provider with a long track record, clear company information, and stable operations. It usually has a strong presence in many regions (or is a top local brand) and earns consistent trust from customers across major review platforms. Problems may happen, but communication and fixes are typically fast and professional.

User Experience
4.2 /5 Excellent

We find NetFirms extremely user friendly. Setup is simple, the dashboard is clean, and common tasks (buying a plan, connecting a domain, installing WordPress, creating email) are easy. Tools like cPanel/Plesk, one-click install, staging, and auto SSL work smoothly, with clear guides and helpful error messages. Most users can manage hosting without technical help.

Support
4.3 /5 Excellent

We rate NetFirms excellent for support. Help is available 24/7 via live chat and tickets (often also phone). Replies are fast, answers are clear, and issues are solved end-to-end (not just copy-paste). We also see strong knowledge base guides and good incident communication, so customers feel genuinely supported.

Pricing
3.5 /5 Affordable

NetFirms is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
4 /5 Good discount

NetFirms usually runs useful promotions. Coupons or sale prices are easy to find and apply, and the rules are mostly clear. Some offers require longer billing terms or apply only to first-time customers, but overall the savings are meaningful and checkout works smoothly.

Other Factors
2.5 /5 Average

We score NetFirms a 3 when the provider looks normal but not fully proven in “business behavior.” Policies exist but may be hard to read, incomplete, or scattered. There may be mixed signals on refunds, unclear resource limits, or limited incident communication. Nothing is “fatal,” but we can’t call it best-in-class.

NetFirms's FAQs

How do I register a domain name with NetFirms?

Visit our website, enter your desired domain name into the search bar, and follow the on-screen prompts to complete the registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and Bitcoin.

How do I contact customer support for NetFirms?

You can reach our support team via phone, email, or live chat 24/7.

Do you offer any promotions or discounts on domain registration?

Yes, we offer a variety of promotions and discounts throughout the year. Check our website for current offers.

Can I transfer my existing domain name to NetFirms?

Yes, you can transfer your domain name to NetFirms through a simple and secure process.

What is the difference between a .com and a .net domain name?

A .com domain is typically used for commercial websites, while a .net domain is often preferred for networking or technology-related websites.

Can I create a custom email address with my NetFirms domain?

Yes, you can set up custom email addresses using your domain name with our email hosting services.

What is the uptime guarantee for your hosting services?

We provide a 99.9% uptime guarantee on all of our hosting plans.

Do you offer website builder tools with your hosting packages?

Yes, we offer a variety of website builder tools that are easy to use and help you create a professional-looking website quickly.

NetFirms's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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NetFirms's Coupons

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No promotions currently available for users in United States.
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