United States
Exceptional Support That Truly Goes the Extra Mile
Even though our DNS issue originated from our previous registrar—and had nothing to do with the hosting provider—the Jethost support team stepped in and helped us resolve it quickly and patiently. They took ownership of a problem that wasn’t theirs, and that kind of dedication is incredibly rare in the hosting industry. Their willingness to assist beyond their direct responsibility shows how deeply they value their customers. Truly outstanding service.
United States
No More Annoying Upsells
I’m so used to other hosting providers constantly pushing upgrades and extras, but Jethost is refreshingly different. I can log in, manage my sites, and get things done without being bombarded by upsell prompts. It genuinely feels like they value me as a user rather than seeing me as a sales target. It’s a simple change, but it makes the whole experience so much better.
Jordan
They are there when you need them
The support team at Jethost is an email away and the issue is solved, they will go beyond their duty to fix the issue even if they have to go in the code/setting and fix it. Thank you.
Malaysia
Customer service acts very promptly and…
Customer service acts very promptly and with good results
United States
Transparent and Fair Pricing
I love how honest their pricing is — no tricks, no hidden charges. What they show is exactly what you pay. It’s rare to find a hosting company this transparent. I never feel like I’m being overcharged or surprised by extra costs. Super refreshing experience!
Australia
I needed help with a technical issue…
I needed help with a technical issue and it was complicated. The technician worked with me till it was all taken care of and fixed. Outstanding support
United States
Transparent and Fair Pricing
No tricks, no hidden upsells. The pricing is exactly what they say it is. It's refreshing to see a host that values transparency. I never feel like I'm being nickeled and dimed every time I open the billing dashboard. What you see is what you pay.
United States
No More Constant Upsells
I’m so used to getting bombarded with upsells on other hosts. This platform doesn’t do that. I log in, manage my sites, and everything just works—without the constant push to upgrade. It’s such a welcome change to feel like a valued user, not a target.
United States
Best Hosting Move I’ve Made
I’ve moved several sites over the years, but this was by far the smoothest migration. Everything from site speed to customer support has been a step up. I finally feel like I’ve made the right long-term decision for my websites.
United States
Read My Review
Impressive service!At first I was annoyed because I got an AI chatbot and not a real human, but then I got a very pleasant surprise. I got an email asking for screenshots of the issue that I was having with my site and due to time constraints, I had to put that on the back burner. I hadn't even responded and within a very short period of time I got an email from Rosie in technical support saying that they found the problem and fixed it for me. This saved me hours and this is exceptional service. I'm very impressed and highly recommend this service.
