HostUS Review 2026

User reviews (0)
HostUS is a reputable web hosting provider with a strong customer base. Trustpilot reviews indicate an average rating of 4.6 out of 5 stars, with 90% of customers rating their experience as "great" or "excellent." The company is known for its reliable uptime and excellent customer support. HostUS hosts over 2 million websites and has data centers located in the United States, the United Kingdom, and Europe.

About HostUS:
Owner/CEO:
N/A
Established:
1999
Address:
1520 West Roosevelt Road, Suite 300, Chicago, Illinois 60608, United States
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in gb
    London
  • Data centrer in hk
    Hong Kong
  • Data centrer in sg
    Singapore
  • Data centrer in us
    Atlanta
  • Data centrer in us
    Dallas
  • Data centrer in us
    Los Angeles
  • Show all
Servers Locations: 8
  • Sydney
    Sydney
  • London
    London
  • Hong Kong
    Hong Kong
  • Singapore
    Singapore
  • Atlanta
    Atlanta
  • Dallas
    Dallas
  • Los Angeles
    Los Angeles
  • Washington
    Washington
Customer Support: 0
No live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Good
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

HostUS

HostUS is a reputable web hosting provider with a strong customer base. Trustpilot reviews indicate an average rating of 4.6 out of 5 stars, with 90% of customers rating their experience as "great" or "excellent." The company is known for its reliable uptime and excellent customer support. HostUS hosts over 2 million websites and has data centers located in the United States, the United Kingdom, and Europe.
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Pros and Cons

Here are the pros and cons of using HostUS as your hosting platform.

Positives

Affordable pricing
Multiple server locations
Good network performance
Variety of hosting options
Accepts cryptocurrency

Negatives

Limited customer support
Outdated website design
Occasional downtime
Inconsistent resource allocation
Lack of transparency

Interesting facts

Discover the unique features that make HostUS stand out

Founded in 2011

Offers VPS and dedicated servers

Based in the USA

Uses KVM virtualization

Has a knowledge base

HostUS's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from HostUS include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.5 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With HostUS, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4 /5 Good

Most users will find the platform fairly easy to use. With HostUS, the control panel is typically stable and familiar, and key features are reasonably easy to locate. Some friction may remain (hidden settings, upsell prompts), but common tasks are manageable with basic tutorials and support. Clear usage/performance dashboards (CPU/RAM/IO) improve the overall experience.

Support
4.2 /5 Excellent

Support is consistently responsive and capable. With HostUS, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.8 /5 Affordable

Overall value is usually good for the target market. Many plans from HostUS offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
3.5 /5 Good discount

Discounts are usually practical and easy to apply. For HostUS, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for HostUS may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

HostUS's FAQs

How do I register a domain name with HostUS?

Visit our website, search for your desired domain name, and follow the registration process.

What payment methods does HostUS accept?

We accept major credit cards, PayPal, and wire transfers.

How do I contact HostUS support?

You can reach us 24/7 via live chat, email, or phone.

Does HostUS offer any promotions or discounts?

Yes, we offer discounts for new customers, long-term subscriptions, and referrals.

What are the benefits of hosting my website with HostUS?

Our hosting plans include fast servers, unlimited storage and bandwidth, and expert technical support.

How do I transfer my website to HostUS?

We provide a free website migration service to make it easy to switch to our platform.

What types of hosting plans does HostUS offer?

We offer shared hosting, VPS hosting, dedicated servers, and cloud hosting to cater to different website needs.

Does HostUS provide email hosting?

Yes, our hosting plans include professional email accounts with custom domains.

How do I update my domain information with HostUS?

Log in to your account dashboard and navigate to the domain management section to make changes.

HostUS's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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HostUS's Coupons

We have been making daily efforts to identify and update the best valid coupons from HostUS available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from HostUS that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.