HostUpon Review

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HostUpon is a Canadian web hosting provider that has a growing number of satisfied customers and positive reviews. Their headquarters is in Toronto, but they have additional data centers in a few American countries. If you live in any of the North American countries, HostUpon is the perfect choice for you. For those who live further away from Canada, it is still one of the better choices.


About HostUpon:
Owner/CEO:
HostUpon Inc.
Established:
2001
Address:
5515 Sheridan Ave S, Minneapolis, MN 55424, USA
Servers Locations:
Servers Locations: 0
Customer Support: 0
Live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Excellent
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review HostUpon 2024

HostUpon has been steadily carving its niche in the web hosting landscape, particularly attracting attention for its focus on affordability without compromising key features. For experienced users, webmasters, and system administrators, a deeper dive into their offerings reveals both strengths and areas for consideration.

Hosting Plans and Pricing: HostUpon primarily targets the shared hosting market with three tiers: Starter, Business, and Pro. While the introductory prices are undeniably attractive, it's crucial to note the renewal rates which, while common practice, are noticeably higher. The plans themselves offer solid value – unlimited bandwidth and storage (with the usual "fair usage" caveat), free SSL certificates, and a decent allocation of email accounts. However, more demanding users might find the lack of VPS or dedicated server options limiting.

Ease of Use and Control: HostUpon employs the widely-used cPanel control panel, a definite plus for experienced users familiar with its interface and functionalities. Website setup is straightforward, with the option for one-click WordPress installation. However, the lack of more advanced server management tools might be a drawback for system administrators used to granular control.

Performance and Security: HostUpon boasts a 99.9% uptime guarantee, a standard offering in the industry. Their use of SSD storage across all plans is commendable, contributing to faster website loading speeds. Security measures include daily backups and a website firewall. However, details on server infrastructure (like the specific data centers used) are limited on their website, which seasoned users might find lacking in transparency.

Customer Support: A strong point for HostUpon is their 24/7 customer support, accessible via live chat, phone, and email. While their knowledge base offers helpful articles and tutorials, experienced users might desire a more comprehensive documentation library.

Overall: HostUpon presents a viable option for experienced users seeking affordable shared hosting with a user-friendly interface. Their focus on performance basics is a definite plus. However, the lack of higher-tier hosting plans and limited server management options might deter users requiring more control or resource-intensive setups. Thoroughly evaluating your specific needs and comparing HostUpon's offerings against their competitors will be essential in making an informed decision.

HostUpon

HostUpon is a Canadian web hosting provider that has a growing number of satisfied customers and positive reviews. Their headquarters is in Toronto, but they have additional data centers in a few American countries. If you live in any of the North American countries, HostUpon is the perfect choice for you. For those who live further away from Canada, it is still one of the better choices.

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HostUpon's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. HostUpon's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - HostUpon consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.1 Excellent - Extremely Easy to Use: HostUpon is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4.3 Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service.
Price 3.8 Affordable - The pricing of HostUpon is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - HostUpon offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using HostUpon as your hosting platform.

Positives

  • Unlimited hosting
  • Free Domain Name
  • FFmpeg supported on the shared server
  • Free site transfer
  • Unlimited website hosting in the basic plan
  • Open Source Application Hosting
  • Lot's of Addons available like Dedicated IP.

Negatives

  • Renewal at High Price
  • $10 Setup Fee for Monthly Account.
  • Discount on 3-year billing

Interesting facts

99.9% uptime guarantee across all their packages.
SSL certificates included even with entry-level shared hosting
Supports cPanel, MySQL, and MSSQL database-driven websites with PHP support.
Control panels allow you to create multiple FTP user accounts.

HostUpon's FAQs

How do I register a domain name with HostUpon?

You can register a domain name through our user-friendly domain registration platform. Simply search for your desired domain name, select a suitable extension, and follow the instructions to complete the registration process.

What payment methods do you accept?

We accept a wide range of payment methods, including credit cards, debit cards, PayPal, and bank transfers. We also offer flexible payment plans to suit different budgets.

How do I contact support?

You can reach our support team 24/7 through live chat, email, or phone. We are committed to providing prompt and efficient assistance for all your queries and technical issues.

Do you offer any promotions or discounts?

We regularly offer promotions and discounts on our domain registration and hosting plans. Check our website or social media pages for the latest offers and special deals.

How do I cancel my account?

You can cancel your account by contacting our support team. We will guide you through the cancellation process and ensure a smooth transition.

How do I change the DNS settings for my domain?

You can easily change the DNS settings for your domain through our user-friendly control panel. Simply navigate to the DNS management section and make the necessary changes.

How can I transfer my domain to HostUpon?

Transferring your domain to HostUpon is a simple process. Our support team will guide you through the transfer process and assist with any technical requirements.

What is the difference between a domain name and a website?

A domain name is the unique address that identifies your website on the internet, while a website is the collection of web pages that are accessible through your domain name.

What are the benefits of using HostUpon for my website?

HostUpon offers reliable and secure hosting services, ensuring your website is accessible, fast, and optimized for performance. We also provide excellent support and a user-friendly control panel for easy management.

Latest user reviews

Jay Daley
• 2 months ago
I've used HostUpon for almost ten years now. The service has never been down, I have zero complaints, and I have had the best customer service experiences with this company that I have had with any others. I also have accounts with five other hosting companies, but HostUpon has been the most reliable and by far the most customer-friendly of them all. 100 percent.
Dennis Tazumi
• 5 months ago
They were very prompt in helping me setup emails using Thunderbird on my pc and mail on my iPhone. Other than that, no problems with my basic service for the past three years.
Jaron Horst
• 7 months ago
Been a customer for 12 years with their "Starter Unlimited" service. It has been an OK service... it's slow, has had some issues over the years, but it has worked. Today, they informed me that they decided that their unlimited disk storage is to be limited to 50GB (as a photographer, I was pushing 200GB after 12 years). It's a fair request, given the price. but the person who let me know was very rude about it!So, between their rude staff, issues, and the fact that they just changed the terms of my service with no warning, I cannot recommend them anymore.
Wayne Stadler
• 2 years ago
Don't waste your time. After "too long" I moved my 5 small wordpress sites away from these guys. Didn't realize how much I was missing until I did. Wow. Their shared hosting is a joke and based on the load times, times my sites were down and how long it took to do simple tasks like updating a Wordpress plugin I wouldn't be surprised if I found out the server was 1998 HP running on a dialup modem. And support,....what support? They don't have support, they have an excuse department.- Can I get my sites secured (https with the lock)?"No, not without buying a security license. "- Why are my sites loading so slow? "They aren't, if they are it's due to all the traffic you're getting (traffic on 5 sites that no one gives a hoot about). - Why is Jetpack telling me my sites were down for "insert varied amount of time" last night? "They weren't, everything is fine here"They never took ownership of any problems and just blew me off. Done and Gone and I'm on Dreamhost now and the difference is mind blowing, my websites are on a real hosting provider now.
Ginette D'Silva
• 3 years ago
I only have great things to say about HostUpon. They have been great from the start. I'm impressed by how fast and how great their tech support team are. I highly recommend HostUpon!
Raymond Chan
• 5 years ago
Our organization is migrating our web site to HostUpon. in processing the migration we encounter a requirement to first move our nameservers to HostUpon from our current provider. However we are simply trying to move one of six websites to HostUpon at the point in time. A nameserver is a change management nightmare for the other web services we run. I was escalated this issue and able to get help and recommendation to an alternative. I was able to get a definite answer from a support representative named Luke without the need to trudge through creating a username and then opening a ticket by using their clever support chat system. That was the simplest request for help I've seen in a long time. Thank you for the excellent service.
Tim Lam
• 5 years ago
HostUpon support makes smoother transition to their system and more confident in exploring the new features they offer as we know we would have their help. I have started using their Mailing List feature with their help. They are wonderful and very competent.
KOG SITE
• 5 years ago
Truly a host that understands your needs. Helped me deal with a site compromised situation, relaunched quickly thanks to their assistance!
Paul Jokelainen
• 6 years ago
Best Tech Support ever! You people have helped me more than anyone with so many aspects of my website management. I picked the right team!
Adrian Poon
• 6 years ago
I was trying to upload my new site via Adobe Muse, but I forgot my FTP and login details after a year of not updating my site. Went on Hostupon.com, talked to the live chat and they sent me my details within 10 minutes. Fast and Easy. I was helped out by Luke.

HostUpon's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of HostUpon

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4.6

Rated by 83 users

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HostUpon's Coupons

Browse all bonuses and promotions offered by HostUpon, including their first deposit bonus and other generous promotions.

Canadians save an additional 20% Off All Shared Hosting Plans
United States

Canadians save an additional 20% Off on all web hosting plans.

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