Author:
Pimploy Sinakorn
Last updated: 07 February 2025
Review HostUpon 2025
HostUpon
HostUpon is a Canadian web hosting provider that has a growing number of satisfied customers and positive reviews. Their headquarters is in Toronto, but they have additional data centers in a few American countries. If you live in any of the North American countries, HostUpon is the perfect choice for you. For those who live further away from Canada, it is still one of the better choices.
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HostUpon's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. HostUpon's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4.2 | Mostly credible - HostUpon consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.1 | Excellent - Extremely Easy to Use: HostUpon is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.3 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 3.8 | Affordable - The pricing of HostUpon is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 3.5 | Good discount - HostUpon offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using HostUpon as your hosting platform.
Positives
- Reliable uptime
- Affordable pricing
- Good customer support
- Free SSL certificates
- User-friendly interface
Negatives
- Limited server locations
- Inconsistent speed
- Lack of advanced features
- Occasional support delays
- Restrictive resource limits
Interesting facts
Canadian-based company
Offers reseller hosting
Provides website migration
Uses cPanel control panel
Has a knowledge base
HostUpon's FAQs
Latest user reviews
I've used HostUpon for almost ten years now. The service has never been down, I have zero complaints, and I have had the best customer service experiences with this company that I have had with any others. I also have accounts with five other hosting companies, but HostUpon has been the most reliable and by far the most customer-friendly of them all. 100 percent.
They were very prompt in helping me setup emails using Thunderbird on my pc and mail on my iPhone. Other than that, no problems with my basic service for the past three years.
Been a customer for 12 years with their "Starter Unlimited" service. It has been an OK service... it's slow, has had some issues over the years, but it has worked. Today, they informed me that they decided that their unlimited disk storage is to be limited to 50GB (as a photographer, I was pushing 200GB after 12 years). It's a fair request, given the price. but the person who let me know was very rude about it!So, between their rude staff, issues, and the fact that they just changed the terms of my service with no warning, I cannot recommend them anymore.
Don't waste your time. After "too long" I moved my 5 small wordpress sites away from these guys. Didn't realize how much I was missing until I did. Wow. Their shared hosting is a joke and based on the load times, times my sites were down and how long it took to do simple tasks like updating a Wordpress plugin I wouldn't be surprised if I found out the server was 1998 HP running on a dialup modem. And support,....what support? They don't have support, they have an excuse department.- Can I get my sites secured (https with the lock)?"No, not without buying a security license. "- Why are my sites loading so slow? "They aren't, if they are it's due to all the traffic you're getting (traffic on 5 sites that no one gives a hoot about). - Why is Jetpack telling me my sites were down for "insert varied amount of time" last night? "They weren't, everything is fine here"They never took ownership of any problems and just blew me off. Done and Gone and I'm on Dreamhost now and the difference is mind blowing, my websites are on a real hosting provider now.
I only have great things to say about HostUpon. They have been great from the start. I'm impressed by how fast and how great their tech support team are. I highly recommend HostUpon!
Our organization is migrating our web site to HostUpon. in processing the migration we encounter a requirement to first move our nameservers to HostUpon from our current provider. However we are simply trying to move one of six websites to HostUpon at the point in time. A nameserver is a change management nightmare for the other web services we run. I was escalated this issue and able to get help and recommendation to an alternative. I was able to get a definite answer from a support representative named Luke without the need to trudge through creating a username and then opening a ticket by using their clever support chat system. That was the simplest request for help I've seen in a long time. Thank you for the excellent service.
HostUpon support makes smoother transition to their system and more confident in exploring the new features they offer as we know we would have their help. I have started using their Mailing List feature with their help. They are wonderful and very competent.
Truly a host that understands your needs. Helped me deal with a site compromised situation, relaunched quickly thanks to their assistance!
Best Tech Support ever! You people have helped me more than anyone with so many aspects of my website management. I picked the right team!
I was trying to upload my new site via Adobe Muse, but I forgot my FTP and login details after a year of not updating my site. Went on Hostupon.com, talked to the live chat and they sent me my details within 10 minutes. Fast and Easy. I was helped out by Luke.
HostUpon's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
