Hostgator is the worst web hosting provider on the Internet. I've purchased their baby plan for five years (Mt biggest regret, please don't fall into the trap). At the time of purchase, they've clearly mentioned that it comes with the Unlimited Domains Unmetered SSD Disk Space Unmetered Transfer Unlimited Email Account(s) Unlimited Databases Free Let's Encrypt SSL Free Domain for 1 Year Believe me, everything is useless. Because the server they are providing is the worst and useless. It won't only affect your business but their support team will drain your mental peace. Every time I've called their support team, I've spent more than 30 minutes and got ZERO results. I'd highly recommend to AVOID this WORST HOSTING COMPANY.At the time of writing this issue, I've made up my mind to change the server to namecheap or digitalocean and tried to log into my account, but they give me a memorable farewell surprise by showing the following error This site can’t be reached ERR_ADDRESS_UNREACHABLESo even if their server is down, you can't access your files for the sack of downloading and moving. I tried to reach out to their customer support but as expected heard the same sentence - "Sorry Sir, We are working on it."For every new customer, I'd highly advise you to avoid this sh!tty company and for every existing customer, I'd recommend shifting the hosting before you face a similar issue.