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HostGator.in Review 2026

User reviews (40)
Starting July 15th, 2025, HostGator India will officially merge with BigRock. It’s a big day for the Indian hosting industry!
Visit Site HostGator.in
About HostGator.in:
Owner/CEO:
Newfold Digital
Established:
2011
Phone:
1800-209-8833
Email:
[email protected]
Address:
Western Express Highway, Goregaon (E), Mumbai 400063, Maharashtra, India
Servers Locations:
  • Data centrer in in
    Mumbai
Servers Locations: 1
  • Mumbai
    Mumbai
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
All languages (2)
Live chat
United States
United States Accepted
3.7/5
Trusted Provider
Features Excellent
Reliability Mostly credible
User Friendly Good
Support Good
Price Affordable
Promotion Very generous
Other Factors Good
Pimploy Sinakorn
Author

Pimploy Sinakorn

Last updated: 07 January 2026

This is not a name change or ownership swap; it’s a strategic move to simplify customer experiences and offer high-end solutions. All HostGator India customers will be shifted to BigRock’s industry-leading platform, which will cater to all your account needs effortlessly.

Starting July 15th, 2025, HostGator India will officially merge with BigRock. It’s a big day for the Indian hosting industry!

This is not a name change or ownership swap; it’s a strategic move to simplify customer experiences and offer high-end solutions. All HostGator India customers will be shifted to BigRock’s industry-leading platform, which will cater to all your account needs effortlessly.

This transition will ensure that all users and consumers benefit from the hosting infrastructure they trust.

HostGator.in

Starting July 15th, 2025, HostGator India will officially merge with BigRock. It’s a big day for the Indian hosting industry!
Visit Site

Pros and Cons

Here are the pros and cons of using HostGator.in as your hosting platform.

Positives

Strong India-localization: local payment rails + native language support claim.
Full hosting ladder: shared/Windows/cloud/VPS/dedicated + security and email add-ons.
Mumbai/India DC signal (good latency for Indian audiences).

Negatives

Review sentiment is inconsistent .
Transition risk: account/billing workflows are moving to BigRock; this can create support and billing friction during/after migration.
Phone support is not 24/7 (published 9am–8pm).

Interesting facts

Discover the unique features that make HostGator.in stand out

HostGator India advertises a 30-day money-back guarantee, with exclusions.

Big operational change: HostGator India → BigRock consolidation (from July 2025).

Local payments: wallets like Paytm and broader India payment rails (UPI/netbanking).

HostGator.in's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
4.2 /5 Excellent

We see HostGator.in as very strong on features. It usually includes most things people need: free SSL, automatic backups, easy website setup, and good security like DDoS protection and malware scanning. Performance options such as SSD/NVMe, caching, and a CDN are commonly available. Important tools like staging (test site) and one-click restore are clear and easy to use, with fewer forced add-ons.

Reliability
3.5 /5 Mostly credible

HostGator.in is generally reliable for most websites. It has several years of proven operation, a real business presence, and mostly positive customer trust signals. Issues appear occasionally, but they are not repeated in a way that suggests a serious ongoing problem. It is a safe choice for small to medium projects.

User Experience
3.8 /5 Good

HostGator.in is generally easy to use. The control panel is familiar and stable, and key features are easy to find. There may be a few confusing parts (some settings hidden, too many upgrade prompts), but normal users can still complete most tasks with basic tutorials and support help.

Support
3.6 /5 Good

HostGator.in generally provides reliable support. It offers multiple channels (usually chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may take longer or be escalated, but overall support is consistent and dependable for most users.

Pricing
3.7 /5 Affordable

HostGator.in is generally good value. Intro discounts are attractive, and the renewal price is still acceptable for the features you get. Some extras may cost more (premium backups, advanced security), but pricing is mostly transparent and competitive for the target market.

Promotions
4.1 /5 Very generous

Discounts are real, easy to apply, and clearly explained (what plan, how long, and renewal price). Coupons work reliably at checkout, and key deals are not hidden behind long terms. We also see fair conditions—no confusing restrictions, and the promo still offers strong value after considering renewal pricing.

Other Factors
3.2 /5 Good

We give HostGator.in a 4 when policies are mostly clear and fair, with only minor limitations. Billing rules, renewals, and refund exclusions are stated, and operational communication is acceptable. There may be some upsell language or strict clauses, but overall terms feel reasonable and consistent.

HostGator.in's FAQs

How do I register a domain with HostGator.in?

Visit our website, search for your desired domain name, and click "Register." Follow the steps to choose your domain extension, provide your personal information, and complete the payment process.

What payment methods do you accept?

We accept payments via credit/debit cards, PayPal, UPI, and Net Banking.

How much does web hosting cost with HostGator.in?

Our web hosting plans start at ₹225/month for our Hatchling plan, which includes 1 website, 10GB storage, and unlimited bandwidth.

Do you offer a money-back guarantee?

Yes, we offer a 45-day money-back guarantee on all our hosting plans.

What kind of customer support do you provide?

We provide 24/7/365 support via phone, live chat, and email. Our team of experts is always available to assist you with any technical issues or questions.

Do you offer any discounts or promotions?

Yes, we offer various discounts and promotions throughout the year. Keep an eye on our website or social media channels for the latest offers.

Can I upgrade or downgrade my hosting plan later?

Yes, you can easily upgrade or downgrade your hosting plan at any time from your account dashboard.

Do you provide free SSL certificates with your hosting plans?

Yes, we include free SSL certificates with all our hosting plans, ensuring the security and privacy of your website.

How do I migrate my website to HostGator.in?

We offer a free website migration service. Simply contact our support team, and they will assist you with the migration process.

Latest user reviews

Do
DigitalNight owl
• 1 years ago
THEY ARE SCAMMER- Suspend the account without any proper information citing disk usage , but disk is not even 70% occupied ,They always ASKto UPgradde to VPS , Never deal with company , after few months they scams you ,
RA
Romeo Antony
• 1 years ago
worst provider, they present the business email in such way that customer not aware of 5 accounts when customer look for one account and loot customer. Never go with Hostgator india.One of my worst decision to purchase email services form these guys. Very unprofessional and unreliable.Just wonder how these service provider compete with quality players!!
EO
Ethical beauty Only
• 1 years ago
Taking their service is a nightmare for small e-commerce businessss Worst kind of service 3 days after my website went live ..it shut down for server maintenance without notice..No refund policy.. they straight up rob u even after paying in full amount for a year..Small business be ware
MT
Moiz Travadi
• 2 years ago
I have 2 cloud servers and I am facing downtime frequently for the last 6 months but they failed to resolve my issue and I lost business because of that. I told them but still, they are not taking this seriously. Anyways, I am going to raise a complaint in the consumer forum India as they claim a false promise of 99.9% uptime.
NK
Naman Kumar
• 2 years ago
It is THE WORST hosting company I have ever encountered!!!I am on the BABY plan and ALL MY websites are down since yesterday and they are not even resolving the issue. I never faced such an issue with any other hosting company.Customer care doesn't reply.Even if websites load occasionally they are extremely slow (even on 5G).Shame on the company!
JB
Jemna Biel
• 3 years ago
In my last hosting plan I was not given the amount of time and dedication that my website deserved hence I moved but with HostGator things are different. I just have one doubt but. Why are you guys not available 24/7? Is this a problem for you all? Me and my team call you at IST but still there are problems?
AM
Akshay M
• 3 years ago
Hostgator is the worst web hosting provider on the Internet. I've purchased their baby plan for five years (Mt biggest regret, please don't fall into the trap). At the time of purchase, they've clearly mentioned that it comes with the Unlimited Domains Unmetered SSD Disk Space Unmetered Transfer Unlimited Email Account(s) Unlimited Databases Free Let's Encrypt SSL Free Domain for 1 Year Believe me, everything is useless. Because the server they are providing is the worst and useless. It won't only affect your business but their support team will drain your mental peace. Every time I've called their support team, I've spent more than 30 minutes and got ZERO results. I'd highly recommend to AVOID this WORST HOSTING COMPANY.At the time of writing this issue, I've made up my mind to change the server to namecheap or digitalocean and tried to log into my account, but they give me a memorable farewell surprise by showing the following error This site can’t be reached ERR_ADDRESS_UNREACHABLESo even if their server is down, you can't access your files for the sack of downloading and moving. I tried to reach out to their customer support but as expected heard the same sentence - "Sorry Sir, We are working on it."For every new customer, I'd highly advise you to avoid this sh!tty company and for every existing customer, I'd recommend shifting the hosting before you face a similar issue.
JM
James McClear
• 3 years ago
I have tried to get in touch with your support but they are very slow and really irritating. It is almost like waiting in a queue for many hours. If you have the support team available which you claim that you do, how can I avail their help if they are not there 24/7 as you promise? How can I rely on you guys then?
RG
Russel Grant
• 3 years ago
Hosting is not worth the price I am shelling month on month. Let me explain, you servers are down most of the times so that really does not make sense to us, especially when you promise 99.9% of uptime. Your downtime is far too long and we have to wait till it comes up. For a dedicated server, this service is highly shady and unusual. I am content with the other services you provide and that is what is keeping me with you but you need to take this uptime aspect seriously if you want to have more customer.
Sk
s k
• 3 years ago
Hostgator is a cheater in case of shared windows hosting...they have old hardware and selling them with false claim. So windows share hosting buyer do not waste your time and money it's a sincere appeal to those who do not know about them.

Payment method

PayPal is accepted at HostGator.in
Visa is accepted at HostGator.in
iDebit is accepted at HostGator.in
Visa Credit is accepted at HostGator.in
UPI is accepted at HostGator.in
Netbanking is accepted at HostGator.in
PayTM is accepted at HostGator.in

HostGator.in's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
User reviews ({totalReview})

User reviews of HostGator.in

This is where you can share your experience with HostGator.in. Read other users' reviews or write your own to highlight its pros and cons based on real use.

2.4

Reviewed by 40 users

5
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4
9
3
10
2
1
1
18
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Do
Trustpilot
DigitalNight owl
India India
1 years ago
THEY ARE SCAMMER- Suspend the account…
THEY ARE SCAMMER- Suspend the account without any proper information citing disk usage , but disk is not even 70% occupied ,They always ASKto UPgradde to VPS , Never deal with company , after few months they scams you ,
Like 0 Dislike 0
RA
Trustpilot
Romeo Antony
Australia Australia
1 years ago
worst provider
worst provider, they present the business email in such way that customer not aware of 5 accounts when customer look for one account and loot customer. Never go with Hostgator india.One of my worst decision to purchase email services form these guys. Very unprofessional and unreliable.Just wonder how these service provider compete with quality players!!
Like 0 Dislike 0
EO
Trustpilot
Ethical beauty Only
India India
1 years ago
Taking their service is a nightmare for…
Taking their service is a nightmare for small e-commerce businessss Worst kind of service 3 days after my website went live ..it shut down for server maintenance without notice..No refund policy.. they straight up rob u even after paying in full amount for a year..Small business be ware
Like 0 Dislike 0
MT
Trustpilot
Moiz Travadi
India India
2 years ago
I have 2 cloud servers and I am facing…
I have 2 cloud servers and I am facing downtime frequently for the last 6 months but they failed to resolve my issue and I lost business because of that. I told them but still, they are not taking this seriously. Anyways, I am going to raise a complaint in the consumer forum India as they claim a false promise of 99.9% uptime.
Like 0 Dislike 0
NK
Trustpilot
Naman Kumar
India India
2 years ago
THE WORST Hosting Company!
It is THE WORST hosting company I have ever encountered!!!I am on the BABY plan and ALL MY websites are down since yesterday and they are not even resolving the issue. I never faced such an issue with any other hosting company.Customer care doesn't reply.Even if websites load occasionally they are extremely slow (even on 5G).Shame on the company!
Like 0 Dislike 0
JB
HostAdvice
Jemna Biel
Belgium Belgium
3 years ago
Need consistency in support team's answers
In my last hosting plan I was not given the amount of time and dedication that my website deserved hence I moved but with HostGator things are different. I just have one doubt but. Why are you guys not available 24/7? Is this a problem for you all? Me and my team call you at IST but still there are problems?
Like 0 Dislike 0
AM
Trustpilot
Akshay M
India India
3 years ago
Worst Web Hosting Company
Hostgator is the worst web hosting provider on the Internet. I've purchased their baby plan for five years (Mt biggest regret, please don't fall into the trap). At the time of purchase, they've clearly mentioned that it comes with the Unlimited Domains Unmetered SSD Disk Space Unmetered Transfer Unlimited Email Account(s) Unlimited Databases Free Let's Encrypt SSL Free Domain for 1 Year Believe me, everything is useless. Because the server they are providing is the worst and useless. It won't only affect your business but their support team will drain your mental peace. Every time I've called their support team, I've spent more than 30 minutes and got ZERO results. I'd highly recommend to AVOID this WORST HOSTING COMPANY.At the time of writing this issue, I've made up my mind to change the server to namecheap or digitalocean and tried to log into my account, but they give me a memorable farewell surprise by showing the following error This site can’t be reached ERR_ADDRESS_UNREACHABLESo even if their server is down, you can't access your files for the sack of downloading and moving. I tried to reach out to their customer support but as expected heard the same sentence - "Sorry Sir, We are working on it."For every new customer, I'd highly advise you to avoid this sh!tty company and for every existing customer, I'd recommend shifting the hosting before you face a similar issue.
Like 0 Dislike 0
JM
HostAdvice
James McClear
Canada Canada
3 years ago
Support is not that good
I have tried to get in touch with your support but they are very slow and really irritating. It is almost like waiting in a queue for many hours. If you have the support team available which you claim that you do, how can I avail their help if they are not there 24/7 as you promise? How can I rely on you guys then?
Like 0 Dislike 0
RG
HostAdvice
Russel Grant
France France
3 years ago
Not so good with pricing
Hosting is not worth the price I am shelling month on month. Let me explain, you servers are down most of the times so that really does not make sense to us, especially when you promise 99.9% of uptime. Your downtime is far too long and we have to wait till it comes up. For a dedicated server, this service is highly shady and unusual. I am content with the other services you provide and that is what is keeping me with you but you need to take this uptime aspect seriously if you want to have more customer.
Like 0 Dislike 0
Sk
Trustpilot
s k
India India
3 years ago
Hostgator is a cheater in case of…
Hostgator is a cheater in case of shared windows hosting...they have old hardware and selling them with false claim. So windows share hosting buyer do not waste your time and money it's a sincere appeal to those who do not know about them.
Like 0 Dislike 0
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