Hekko Review 2026

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Hekko is a leading web hosting provider known for its exceptional reputation and loyal customer base. Founded in 2006, Hekko has consistently earned accolades for its reliable services, including ISO 27001:2013 certification for information security. With over 15 years of experience, Hekko hosts millions of websites and boasts a 99.99% uptime guarantee, ensuring website accessibility and performance. The company's dedicated team of experts provides 24/7 support to ensure customer satisfaction. Hekko's customer testimonials and industry reviews consistently praise its technical expertise, responsiveness, and commitment to customer success.

About Hekko:
Owner/CEO:
N/A
Email:
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Address:
N/A
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
4.1/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Affordable
Promotion Good discount
Other Factors Excellent
Author

Pimploy Sinakorn

Last updated: 25 August 2025

Hekko

Hekko is a leading web hosting provider known for its exceptional reputation and loyal customer base. Founded in 2006, Hekko has consistently earned accolades for its reliable services, including ISO 27001:2013 certification for information security. With over 15 years of experience, Hekko hosts millions of websites and boasts a 99.99% uptime guarantee, ensuring website accessibility and performance. The company's dedicated team of experts provides 24/7 support to ensure customer satisfaction. Hekko's customer testimonials and industry reviews consistently praise its technical expertise, responsiveness, and commitment to customer success.
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Pros and Cons

Here are the pros and cons of using Hekko as your hosting platform.

Positives

User-Friendly Interface
Fast Loading Speeds
Reliable Uptime
Responsive Customer Support
Scalable Resources

Negatives

Limited Server Locations
Higher Pricing
Lack of Advanced Features
Inconsistent Support Quality
Occasional Downtime

Interesting facts

Discover the unique features that make Hekko stand out

Free SSL Certificates

Daily Backups

SSD Storage

One-Click Installs

Money-Back Guarantee

Hekko's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from Hekko include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.2 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With Hekko, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.3 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Hekko. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.5 /5 Excellent

Support is consistently responsive and capable. With Hekko, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
3.8 /5 Affordable

Overall value is usually good for the target market. Many plans from Hekko offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
4 /5 Good discount

Discounts are usually practical and easy to apply. For Hekko, promotions and sale prices are commonly visible, conditions are mostly clear, and checkout is generally reliable. Some deals may require longer terms or apply only to first-time customers, but savings are typically meaningful.

Other Factors
4.1 /5 Excellent

Transparency and operational maturity are strong. With Hekko, legal identity and contacts are clear, refund/SLA terms are consistent, and a public status page may be available. Handling of abuse/DMCA is typically mature, and privacy/compliance practices are clearly explained (e.g., GDPR where relevant). “Surprise clauses” are uncommon and policy language is generally consistent.

Hekko's FAQs

How can I register a domain name with Hekko?

Visit our website, enter your desired domain name, and follow the registration steps.

Which payment methods does Hekko accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal.

What is the process for domain renewal?

Domain renewals are automated. You will receive a notification prior to the renewal date and can renew your domain through our online account management portal.

How do I get technical support from Hekko?

Our dedicated support team is available 24/7 via live chat, email, and phone.

Does Hekko offer any promotions or discounts?

Yes, we frequently run promotions and offer discounts to new and existing customers. Check our website for current offers.

What is the difference between shared hosting and dedicated hosting?

Shared hosting is a budget-friendly option where your website shares resources with other websites on the same server. Dedicated hosting provides exclusive resources for your website, offering improved performance and security.

How do I upgrade my hosting plan?

Upgrading your hosting plan is easy. Simply log in to your account management portal and select the desired plan.

What is Hekko's uptime guarantee?

We provide a 99.9% uptime guarantee for our hosting services.

How do I secure my website hosted with Hekko?

We offer a range of security features, including SSL certificates, firewalls, and regular malware scans.

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Hekko's Coupons

We have been making daily efforts to identify and update the best valid coupons from Hekko available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Hekko that apply to your country.

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