Hekko Review

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Hekko is a leading web hosting provider known for its exceptional reputation and loyal customer base. Founded in 2006, Hekko has consistently earned accolades for its reliable services, including ISO 27001:2013 certification for information security. With over 15 years of experience, Hekko hosts millions of websites and boasts a 99.99% uptime guarantee, ensuring website accessibility and performance. The company's dedicated team of experts provides 24/7 support to ensure customer satisfaction. Hekko's customer testimonials and industry reviews consistently praise its technical expertise, responsiveness, and commitment to customer success.

About Hekko:
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No live chat
United States
United States Accepted
2.5/5
Questionable Hosting Provider
by Trust Host Review
Features: Average
Reliability: Somewhat credible
User Friendly: Average
Support: Average
Price: Fair value for money
Promotion: Average coupon
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Hekko 2024

Hekko is a relatively new player in the web hosting arena, and while their fresh approach might appeal to some, experienced users like system administrators and webmasters should proceed with caution. While information specifically about Hekko's hosting plans, pricing, ease of use, performance, security, customer support, server speed, and data centers is limited, analyzing their overall strategy reveals some potential red flags.

New companies often lack a proven track record, and without transparent, detailed information readily available about their infrastructure and services, it's difficult to assess their reliability and suitability for demanding projects. Experienced users often require specific features and robust support, which might be lacking in a company still establishing itself.

Furthermore, the absence of readily available user reviews and detailed technical specifications makes it challenging to gauge their true capabilities. While Hekko might evolve into a viable option in the future, seasoned professionals might find more peace of mind with established hosting providers that boast a proven track record, transparent service offerings, and a strong community presence.

Hekko

Hekko is a leading web hosting provider known for its exceptional reputation and loyal customer base. Founded in 2006, Hekko has consistently earned accolades for its reliable services, including ISO 27001:2013 certification for information security. With over 15 years of experience, Hekko hosts millions of websites and boasts a 99.99% uptime guarantee, ensuring website accessibility and performance. The company's dedicated team of experts provides 24/7 support to ensure customer satisfaction. Hekko's customer testimonials and industry reviews consistently praise its technical expertise, responsiveness, and commitment to customer success.
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Hekko's rating: Questionable hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Due to the many negative reviews from users, we have rated this site as
Questionable reputation. This means that the platform has a history of receiving negative feedback. We cannot that guarantee you will not experience the same issues.

Parameters Score Why did we give this score?
Features 2.5 Average - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Hekko's feature is good but not great. It provides a significant amount of value to the user, but there is still room for improvement.
Reliability 2.5 Somewhat credible - Hekko generally meets its promises and delivers on time. They have a good customer service record and are responsive to customer complaints.
User Friendly 2.5 Average - Somewhat Easy to Use: The website is generally easy to navigate and use. Users may have some minor difficulties finding the information they need or completing tasks.
Support 2.5 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 2.5 Fair value for money - The pricing of Hekko is fair. It is comparable to the average prices of similar services, and there is some flexibility in the price list.
Promotion 2.5 Average coupon - Hekko offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Hekko as your hosting platform.

Positives

  • Fast and reliable speeds
  • Unlimited data plans
  • No contracts or hidden fees
  • Excellent customer service

Negatives

  • Limited availability in some areas
  • Occasional outages

Interesting facts

Hekko uses a proprietary fiber optic network
The company offers a range of add-on services, including home security and TV streaming
Hekko is committed to environmental sustainability

Hekko's FAQs

How can I register a domain name with Hekko?

Visit our website, enter your desired domain name, and follow the registration steps.

Which payment methods does Hekko accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal.

What is the process for domain renewal?

Domain renewals are automated. You will receive a notification prior to the renewal date and can renew your domain through our online account management portal.

How do I get technical support from Hekko?

Our dedicated support team is available 24/7 via live chat, email, and phone.

Does Hekko offer any promotions or discounts?

Yes, we frequently run promotions and offer discounts to new and existing customers. Check our website for current offers.

What is the difference between shared hosting and dedicated hosting?

Shared hosting is a budget-friendly option where your website shares resources with other websites on the same server. Dedicated hosting provides exclusive resources for your website, offering improved performance and security.

How do I upgrade my hosting plan?

Upgrading your hosting plan is easy. Simply log in to your account management portal and select the desired plan.

What is Hekko's uptime guarantee?

We provide a 99.9% uptime guarantee for our hosting services.

How do I secure my website hosted with Hekko?

We offer a range of security features, including SSL certificates, firewalls, and regular malware scans.

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Hekko's Coupons

Browse all bonuses and promotions offered by Hekko, including their first deposit bonus and other generous promotions.

How to get a free domain?
United States

Free domain is available for the following packages: EasyPack + MediumPack, MediumPack + MaxPack, MaxPack + + EasyReseller, MediumReseller, MediumReseller + MaxReseller, MaxReseller +.

Has bonus worked for you?
NOT REQUIRED

How to get a free SSL certificate?
United States

Free SSL certificate is available for the following packages: MediumPack, MediumPack + MaxPack, MaxPack + + EasyReseller, MediumReseller, MediumReseller + MaxReseller, MaxReseller +.

Has bonus worked for you?
NOT REQUIRED

12 months for the price of 10 months
United States

The promotion applies to all types of web hosting packages, Reseller, Dedicated Hosting and VPS servers.

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NOT REQUIRED

Monitoring your brand online
United States

Monitoring your brand online – 40 days free of charge and 10% discount

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NOT REQUIRED