Edit: I am revising my review based on GreenGeeks responding to this review and correcting the situation. I have risen my rating from one star to three stars.Previous Review: I would never do business with Green Geeks again. After I transferred my hosting away to a different company, they still charged me for the renewal. This is after I got on Support with them to make SURE I was not going to be charged, and was assured I was not. I was told I no longer had any active hosting services with them, and therefore would not be charged.As a precaution, I tried to turn off "auto renewal", but there was no such functionality. So I tried to at least delete my credit card, so there could be no mistake on their end. There was no possible way to remove the card.Sure enough, I receive a charge for $162 for a renewed year of service. After calling support again, I was told I actually needed to cxl 5 days prior to renewal. Not only was this not mentioned on my previous chats (which they do not let the customer access), and was explicitly told I would NOT be charged as my service was no longer active.After some back and forth, I received a partial refund. I am absolutely furious that this is how they treat a customer who has used them off and on for YEARS with various websites. I would urge anyone reading this to get your services elsewhere. I found an AWESOME new host who I am very happy with and who have great prices, even upon renewal.