GreenGeeks Review

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User reviews (1002)
GreenGeeks distinguishes itself in the hosting industry by combining comprehensive, versatile hosting services such as shared, reseller, WordPress, VPS, and dedicated with a strong commitment to environmental responsibility. Those seeking effective hosting solutions and ecological sustainability favor this option.

About GreenGeeks:
Owner/CEO:
Trey Gardner
Established:
2008
Address:
6255 Sunset Blvd. Suite 403, Los Angeles, CA 90028
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Trustworthy
User Friendly: Excellent
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Excellent
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review GreenGeeks 2024

GreenGeeks Review: A Deeper Dive for Seasoned Pros

GreenGeeks has carved a niche for itself in the crowded web hosting landscape, touting an eco-conscious approach without compromising performance. But how do their offerings truly stack up for experienced users like web developers, system administrators, and seasoned webmasters? Let's dissect the key aspects.

Hosting Plans & Pricing: GreenGeeks keeps it straightforward with three primary shared hosting plans: Lite, Pro, and Premium. While the Lite plan might feel restrictive for larger projects with its single website limit, the Pro and Premium plans offer unlimited websites, databases, and generous resources. Pricing, especially for the initial term, is competitive, but be mindful of renewal rates which are higher but still within industry standards.

Ease of Use: cPanel veterans will feel right at home with GreenGeeks' implementation. The interface is clean and familiar, providing easy access to file management, database administration, email accounts, and other essential tools. However, a lack of more advanced features like staging environments might leave some experienced users wanting.

Performance & Server Speed: GreenGeeks boasts a robust infrastructure using LiteSpeed web servers and SSD storage, a definite plus for speed. Their utilization of MariaDB and PowerCache caching further enhances performance. Real-world tests generally show good loading times, particularly for websites hosted on servers geographically close to their target audience.

Security: GreenGeeks takes security seriously. They offer free SSL certificates for all domains, implement proactive server monitoring and security measures, and provide nightly backups. However, more advanced users might appreciate additional options like two-factor authentication or the ability to fine-tune security configurations at a granular level.

Customer Support: Reaching out to support is relatively painless, with 24/7 live chat, phone, and email options available. While the initial response is generally quick, the depth of technical expertise can vary. Simple queries are usually handled efficiently, but more complex issues might require escalation and could involve longer resolution times.

Data Centers & Scalability: Currently, GreenGeeks offers data center locations in the USA, Canada, and Europe. While this provides decent coverage for many, those targeting specific regions might need to consider other providers. On the scalability front, GreenGeeks offers VPS and reseller hosting options for projects requiring dedicated resources and greater control.

Final Verdict: GreenGeeks presents a compelling option for environmentally conscious users without forcing major performance compromises. Their hosting plans are well-rounded, the infrastructure is solid, and their commitment to security is commendable. However, experienced users looking for cutting-edge features, highly granular control, or specialized server configurations might find their offerings slightly limited. Ultimately, whether GreenGeeks is the right fit depends on your specific needs and priorities.

GreenGeeks

GreenGeeks distinguishes itself in the hosting industry by combining comprehensive, versatile hosting services such as shared, reseller, WordPress, VPS, and dedicated with a strong commitment to environmental responsibility. Those seeking effective hosting solutions and ecological sustainability favor this option.
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GreenGeeks's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 4 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. GreenGeeks's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 4.2 Mostly credible - GreenGeeks consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4.1 Excellent - Extremely Easy to Use: GreenGeeks is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks.
Support 4 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.8 Affordable - The pricing of GreenGeeks is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - GreenGeeks offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 4.3 Excellent - The number of customers is extremely high, and the partner reviews are overwhelmingly positive. The company's revenue is also extremely high.

Pros and Cons

Here are the pros and cons of using GreenGeeks as your hosting platform.

Positives

  • Eco-friendly: Runs on 100% renewable energy
  • Affordable prices
  • Generous storage and bandwidth
  • Fast and reliable speeds
  • Excellent customer support

Negatives

  • Limited server locations
  • No dedicated IP addresses included in basic plans

Interesting facts

Powers over 500,000 websites
Offset carbon footprint by planting over 3 million trees
Offers a 30-day money-back guarantee
Provides advanced security features like DDoS protection

GreenGeeks's FAQs

How do I register a domain name with GreenGeeks?

Visit our website and search for your desired domain name. If it's available, proceed to the checkout process and complete the registration.

What payment methods do you accept?

We accept credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Bitcoin.

Do you provide customer support?

Yes, we offer 24/7 support via live chat, email, and phone. Our knowledgeable team is always ready to assist you.

What is GreenGeeks's hosting performance like?

Our servers are optimized for speed and reliability, ensuring that your websites load quickly and stay accessible.

Do you have any special promotions or discounts?

We frequently offer promotions and discounts on our hosting packages. Visit our website for the latest offers.

What kind of support do you offer for WordPress users?

We provide pre-installed WordPress, automatic updates, and optimized hosting for WordPress websites, ensuring seamless management and performance.

How do I migrate my website to GreenGeeks?

We offer free website migration services to make the transition as smooth as possible. Simply contact our support team for assistance.

What is the difference between shared and VPS hosting?

Shared hosting allocates server resources among multiple websites, while VPS hosting provides dedicated resources for your website, offering more control and performance.

Do you offer a money-back guarantee?

Yes, we provide a 30-day money-back guarantee on our hosting services. If you're not satisfied, you can request a refund within the first 30 days.

Latest user reviews

William Lower
• 4 months ago
When relying on technology very little is more important than the speed, efficiency and courtesy of tech support. (Or any other support for that matter). GreenGeeks shines. if you're providing web-related services to clients, you want partners/providers who take your business as seriously as you do. This is them.
Mike
• 4 months ago
A perfect eco friendly web hosting for my vanilla javascript portfolio. The response speed is fast and is transparent in the event of a security breach.
Hoda Hanna
• 4 months ago
Greengeeks ws recommended to me based on their customer service and pricing to host my website. The process was easy to sign up for, and it is my hosting platform, and my business emails are all in one place. Greengeeks' website was easy to navigate, and their customer service is superb. They are quick to respond, and their follow-up is amazing to make sure that the issue is resolved. If you are searching for a new hosting company or want to change hosting platforms, you will be pleasantly surprised. I usually do not bother writing reviews, but this is the first time in ages that I wrote a review that shows how impressed I am with Greengeeks.
Andrea G
• 4 months ago
Excellent customer service, smooth transition from my previous hosting provider, and trouble-free service for the past year, I'm very happy with GreenGeeks
Christopher
• 4 months ago
Edit: I am revising my review based on GreenGeeks responding to this review and correcting the situation. I have risen my rating from one star to three stars.Previous Review: I would never do business with Green Geeks again. After I transferred my hosting away to a different company, they still charged me for the renewal. This is after I got on Support with them to make SURE I was not going to be charged, and was assured I was not. I was told I no longer had any active hosting services with them, and therefore would not be charged.As a precaution, I tried to turn off "auto renewal", but there was no such functionality. So I tried to at least delete my credit card, so there could be no mistake on their end. There was no possible way to remove the card.Sure enough, I receive a charge for $162 for a renewed year of service. After calling support again, I was told I actually needed to cxl 5 days prior to renewal. Not only was this not mentioned on my previous chats (which they do not let the customer access), and was explicitly told I would NOT be charged as my service was no longer active.After some back and forth, I received a partial refund. I am absolutely furious that this is how they treat a customer who has used them off and on for YEARS with various websites. I would urge anyone reading this to get your services elsewhere. I found an AWESOME new host who I am very happy with and who have great prices, even upon renewal.
Tanya Lynn
• 4 months ago
I’ve had other hosts in the past and they don’t hold a candle to this company. It’s affordable, it’s easy to setup and if you have any troubles the support team is there to help immediately. Definitely recommend
Damian
• 4 months ago
As the title says, I spent 23 years with what eventually became a Newfold Digital acquisition. As a legacy account, I increasingly found myself benefiting from legacy features that they didn't turn off (catch-all email addresses, large storage capacity) and hobbled by the need for à la carte feature purchases, redirected support, and pay-for-support offers for problems that any web hosting company should have provided for free. After a long three weeks of php/MySQL nonsense this past May/June, I began the search for a new provider and found GreenGeeks had both everything I needed in place and provided me support for a few things I wanted on the side that other hosting companies said they would not do. Migration for two websites was easy and my downtime of switching hosting and email was on the order of a few minutes during the total process. The support is great, the loading times are a fraction of what they were with my other company, and I appreciate the green stance the company has taken. I'm very happy and think they're well worth your consideration.
Bandna
• 4 months ago
Greengeek is a very bad company, never take its service by mistakeI am a blogger and I have been blogging for 10 years but I found GreenGeeks to be the worst serviceGreeengeek's hosting is very bad, I request you guys to never buy Greengeek hosting even by mistakeGreenGeeks customer support is also very badIf you buy Log Hosting then your money will go wasteI bought hosting from GreenGeeks but the service was very bad then I applied for refund but haven't received refund till now
GTech Informer
• 4 months ago
GreenGeeks hosting is very bad hosting its support is also very bad ?Never buy this hosting from GreenGeeks website, it is a very bad hosting, its support is even worseI bought hosting from GreenGeeks website but its interface is very bad then I asked for help from their support team but no one helped meI was very upset with Greengeeks Hosting. The day I bought the hosting I messaged for a refund. I did not receive any response from Greengeeks. Then I Gmailed and messaged the Support team. I got a reply after 4 days.I bought a Greengeeks plan worth $34.40. I was told by Greengeek that I would get my hosting refunded within 3 to 5 days. It has been 12 days now but I have not got my money refunded.I request you to never buy hosting from Greengeek even by mistake, this is a very bad hosting
Gibi John
• 5 months ago
I requested a domain cancellation for a domain I'm not using, but they responded that it can only be done a couple of weeks before renewal and that they can't cancel the auto-renewal. This seems really strange.

GreenGeeks's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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User reviews of GreenGeeks

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4.3

Rated by 1002 users

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GreenGeeks's Coupons

Browse all bonuses and promotions offered by GreenGeeks, including their first deposit bonus and other generous promotions.

Black Friday / Cyber Monday Sales
United States

Our hosting has been discounted up to 75% OFF regular pricing.

Here are the lowest rates for our 36 month term

EcoSite Lite: $2.49/mo. (36 months)
Ecosite Pro: $4.95/mo. (36 months)
Ecosite Premium: $8.95/mo. (36 months)

Our 12 and 24 month terms are also discounted:

Ecosite Lite: $4.95/mo. (12 months), $3.95/mo. (24 months)
Ecosite Pro: $6.95/mo. (12 months), $5.95/mo. (24 months)
Ecosite Premium: $10.95/mo. (12 months), $9.95/mo. (24 months)

Has bonus worked for you?
NOT REQUIRED

Black Friday / Cyber Monday Sales
United States

Get your marketing ready to promote exclusive pricing of up to 80% off for a chance to boost your sales. 

Has bonus worked for you?
NOT REQUIRED