EasySpace Review

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User reviews (1002)

Easyspace, a UK-based web hosting provider since 1997, offers a variety of options to get your website up and running. Whether you're a beginner with a simple blog or a business needing a robust online presence, Easyspace has a plan to suit your needs.


About EasySpace:
Established:
2017
Phone:
0370 755 5088
Email:
N/A
Servers Locations:
  • Gosport
    Gosport
  • Maidenhead
    Maidenhead
  • London
    London
  • Leicester
    Leicester
  • Nottingham
    Nottingham
  • St. Asaph
    St. Asaph
  • Manchester
    Manchester
  • Show all
Servers Locations: 8
  • Gosport
    Gosport
  • Maidenhead
    Maidenhead
  • London
    London
  • Leicester
    Leicester
  • Nottingham
    Nottingham
  • St. Asaph
    St. Asaph
  • Manchester
    Manchester
  • Glasgow
    Glasgow
Customer Support: 0
Live chat
United States
United States Accepted
3.7/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Good
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review EasySpace 2024

EasySpace Review: A Veteran's Perspective

EasySpace has been a familiar name in the hosting world for a while now, but familiarity doesn't always translate to a good fit for seasoned users like ourselves. Let's dive deep into what EasySpace offers experienced webmasters, sysadmins, and web professionals, examining the crucial aspects that determine if it's a worthy contender for our projects.

Hosting Plans and Pricing: EasySpace keeps it relatively simple with a focus on shared hosting, VPS, and dedicated server options. While the entry-level shared plans may seem appealing for hobbyists due to their budget-friendly prices, experienced users might find the resource limitations restrictive. The VPS and dedicated server tiers offer more control and scalability, but it's essential to compare the price-to-performance ratio against competitors. Transparency in resource allocation (CPU cores, RAM, SSD storage) is crucial, and EasySpace could benefit from providing more detailed breakdowns within each tier.

Ease of Use and Control: For experienced users, cPanel remains a popular choice, and EasySpace delivers on that front. However, more seasoned sysadmins might find the lack of advanced control options a bit stifling. While root access is available on VPS and dedicated servers, the level of customization might not satisfy those who prefer fine-tuning every aspect of their server environment.

Performance and Server Speed: EasySpace's website boasts about speed and reliability, but concrete evidence is what matters. Independent uptime monitoring and performance benchmarks are essential to validate these claims. Factors like server hardware (latest-gen processors, NVMe SSDs), content delivery networks (CDN), and server optimization techniques should be transparently communicated to instill confidence in experienced users.

Security Measures: Security is paramount. While EasySpace mentions firewalls and security monitoring, detailed information about proactive measures like DDoS protection, malware scanning, and intrusion detection systems is lacking. Experienced users need reassurance that their data and applications are protected using robust, industry-standard security practices. The availability of free SSL certificates is a positive, but advanced options like paid SSL certificates with robust features would be a welcome addition.

Customer Support: While 24/7 support is advertised, the quality and responsiveness are key. EasySpace should clearly outline the support channels available (phone, live chat, email) and their respective response times. A comprehensive knowledge base and community forum can be valuable resources for experienced users who prefer self-help options.

Data Center Locations: The geographic location of data centers plays a vital role in website latency and global reach. EasySpace should be upfront about their data center locations and offer choices to users with specific regional targeting needs.

In Conclusion: EasySpace appears to cover the basics, but for experienced users accustomed to greater control, transparency, and high-performance hosting, a more in-depth evaluation is necessary. While the user-friendly approach might suit beginners, seasoned professionals might find themselves yearning for more advanced features and detailed information to confidently entrust their projects to EasySpace. Thorough research and comparison with competitors are strongly recommended.

EasySpace

Easyspace, a UK-based web hosting provider since 1997, offers a variety of options to get your website up and running. Whether you're a beginner with a simple blog or a business needing a robust online presence, Easyspace has a plan to suit your needs.

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EasySpace's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.8 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. EasySpace's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.6 Mostly credible - EasySpace consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 4 Good - Easy to Use: EasySpace is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3.7 Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages.
Price 3.9 Affordable - The pricing of EasySpace is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.5 Good discount - EasySpace offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using EasySpace as your hosting platform.

Positives

  • Over 12 years web hosting experience.
  • Industry accreditations – ICANN, ISO, PCI etc.
  • Affordable pricing
  • Wide range of hosting options
  • UK-based data centers
  • Welcome call for new customers
  • Good customer support

Negatives

  • No free trial
  • No refund policy

Interesting facts

Welcome setup calls for new customers.
Brilliant talented staff – at your disposal.
10 self-owned UK Data centres & Network.
Support staff based in our data centres.
UK based - and proudly so.

EasySpace's FAQs

How do I register a domain name with EasySpace?

Visit our website and search for your desired domain name. Once you find it, click on "Register" and follow the instructions.

What payment methods do you accept?

We accept most major credit cards, PayPal, and bank transfers.

How can I get support for my EasySpace services?

Our customer support team is available 24/7 via phone, email, or live chat.

Do you offer any promotions or discounts on your services?

Yes, we frequently run promotions and offer discounts to our customers. Check our website or social media for the latest deals.

How long does it take to set up my domain and hosting?

Domain registration typically takes a few minutes to complete, while hosting setup may take up to 24 hours.

Can I transfer my existing domain to EasySpace?

Yes, we offer domain transfer services. Visit our website for more information on the process.

What are the benefits of using EasySpace for my domain and hosting?

We provide reliable hosting, a user-friendly control panel, excellent customer support, and affordable prices.

Do you offer a money-back guarantee?

Yes, we offer a 30-day money-back guarantee on all our hosting plans.

What is the uptime guarantee for your hosting services?

We guarantee 99.9% uptime for all our hosting plans.

Latest user reviews

Steve Jordan Local IT Solution
• 6 months ago
Increased costs with decreased services. Been with the company 9 years and even after complaints, they charge you to walk out the door. Services are at a higher price point then competitors and don't come with built in features that most now do (SSL etc). We stayed for a reasonable amount of time even after complaints to see if it would improve or if we would get a better customer service. No changes unfortunately. I'm sorry to say we will not be recommending or returning until improvements are made.
Jane
• 7 months ago
The pricing policy to have to pay to leave is awful. So having been held hostage for almost 20 years I decided to move my domains - they were not only costly to move (£18 per domain) but the renewals had been expensive and increasing and came with only basics - no SSL. And the communications to upgrade via text are like spam. Doesn't give me confidence at all.It's disappointing that this organisation doesn't invest in good customer experiences - I wouldn't recommend.'A great customer experience is when you can leave as easily as you can join.'
Lisa Hansford
• 10 months ago
I have been with Easyspace for a few years but I would not use them again. I switched off the auto-renew on my account as I did not want to renew the service on one of my domains. I received a call to say that I would still receive an invoice and I needed to cancel the service, not just switch off the auto-renew. They made it very difficult for me to cancel the service, I was unable to do so online. I was then sent an email that I had to respond to. I did this and heard nothing. In the end I had to chase them to see if they had actually cancelled the service for fear of being charged again. I'm not a fan of companies that make it difficult for people to cancel services when no longer required.
Edward Alcock OBE
• 10 months ago
I have been with Easyspace since the time when they aquired ownership of my services from the previous provider and I have to say that in dealing with them I have found them to be always helpful, courteous and informative, so have been very happy to stay with them throughout my time of need.
Sam
• 10 months ago
Been with Easyspace for 2 years now and im useless at tech. Their tech support I find OUTSTANDING. Had to authenticate my email for my business shopify site (it was like talking a foreign language to me) rang up the support line got through in 5 mins and an amazing brilliant man just said no problem I can do that for you. Ill email you when its all done. Not their responsibility to do this and amazing help for a small business owner who struggles with tech! I cant recommend them highly enough. They host our email and our website. I was recommended to them by a fellow small business owner and very grateful I found them! I find the fees fair and reasonable, yes you can prob shop around and get cheaper, but would the support/help/setup be the same - I don't think so!
Gregory
• 11 months ago
Been with Easyspace for years without problems. Not sure if they are going under or just doing a Ryanair. Pay for domain name but your customers or friends have trouble viewing it. Now you have to pay to buy their Security Unlock. So you pay for domain then have to pay again for Security..... I've had so many people contact me to advise they cannot view site because of a Security Issue. I would have paid but not now. I do not like to be held to ransom or blackmailed..... Stop sending out give us money eMails....
Jason Briggs
• 12 months ago
Mark called me this morning in response to a support ticket. Not only did he sort the issue but he also checked my other services made some adjustments to save me money. I love this company. Never let me down and always there in case of an issue, which happens very rarely, and is why I just hosted my new website with them. Everyone Ive spoken is straight, on the ball and super helpful.
Ian James
• 1 years ago
Took £145 for email services renewal, had tried to remove card on record but although site says you can delete the card you can not. Anyway card had expired but somehow they still took the funds 1 month before renewal.Spoke to them, they refused to refund even though it was advance payment for services not expired and just sent me list of terms and conditions. No offer to refund , 20 years been using this company. No anymore
Orchid Payroll
• 1 years ago
I made a major error with my email account, I accidently deleted it!!!!! Don't ask! I called Easypace to rectify.Even though it occurred after hours on a Friday I had an online chat with an employee who instructed me what to do and raised a ticket.On the Monday I received a call from Easypace to verify the problem, and then they promptly resolved it.I would highly recommend this company, as in this day and age it is hard to speak to a real person, with this company you will have no problem.
peter lightfoot ORDER ID
• 1 years ago
Having a problem and able to get into chatroom and solve problem almost instantly.

Payment method

PayPal
Visa
Skrill
MasterCard

EasySpace's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
User reviews ({totalReview})

User reviews of EasySpace

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4.4

Rated by 1002 users

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EasySpace's Coupons

Browse all bonuses and promotions offered by EasySpace, including their first deposit bonus and other generous promotions.

30% Off Popular Domains
United States

* Use the code and to redeem the offer. * Cannot be used in conjunction with any other offers. * For full Terms & Conditions please see Easyspace website.
Has bonus worked for you?

Use code and get 30% off Popular Domains at Easyspace.

50% Off Domain Names Registration
United States

* Use the code and to redeem the offer. * Cannot be used in conjunction with any other offers. * For full Terms & Conditions please see Easyspace website.
Has bonus worked for you?

Use code and get 50% off Domain Names Registration at Easyspace.

25% Off Web Hosting Plans
United States

* Use the code and to redeem the offer. * Cannot be used in conjunction with any other offers. * For full Terms & Conditions please see Easyspace website.
Has bonus worked for you?

Use code and get 25% off Web Hosting Plans at Easyspace.

25% Off Web Builder Items
United States

* Use the code and to redeem the offer. * Cannot be used in conjunction with any other offers. * For full Terms & Conditions please see Easyspace website.
Has bonus worked for you?