Author:
Pimploy Sinakorn
Last updated: 07 February 2025
Digital Pacific
Digital Pacific is a carbon neutral Australian provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. With an emphasis on providing superior support, our business model is focused on reliability and trust, which we believe is attributed to our success over the past decade.
We provide a range of scalable services includin...
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Digital Pacific's rating: Good hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 3.5 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Digital Pacific's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4 | Mostly credible - Digital Pacific consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.5 | Excellent - Extremely Easy to Use: Digital Pacific is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4 | Good - The support service is good. There is a user manual and FAQ page, and they are well-written and provide adequate information. The helpdesk is responsive and helpful. The support time is fast and there is live chat with customers. The service supports multiple languages. |
| Price | 3.5 | Affordable - The pricing of Digital Pacific is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list. |
| Promotion | 2.5 | Average coupon - Digital Pacific offers occasional promotions. Their promotions are average and have a moderate reach. There are a few bonus programs, discounted codes, or percentage discounts. They have some conditions for receiving promotions, and their targeted audience is fairly broad. Their rewards programs and loyalty programs are okay, but their discounts and special offers are few and far between. |
| Other Factors | 2.5 | Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate. |
Pros and Cons
Here are the pros and cons of using Digital Pacific as your hosting platform.
Positives
- Fast loading speeds
- Reliable uptime
- Responsive customer support
- Variety of hosting options
- User-friendly interface
Negatives
- Higher pricing
- Limited storage on basic plans
- Occasional server issues
- Lack of advanced features
- Complicated migration process
Interesting facts
Australian based company
Offers managed services
Provides free SSL certificates
Uses renewable energy
Has a knowledge base
