Digital Pacific Review 2026

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Digital Pacific is a carbon neutral Australian provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. With an emphasis on providing superior support, our business model is focused on reliability and trust, which we believe is attributed to our success over the past decade. We provide a range of scalable services includin...

About Digital Pacific:
Owner/CEO:
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Email:
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Address:
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Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
Service Available
3.8/5
Trusted Provider
Features Good
Reliability Mostly credible
User Friendly Excellent
Support Good
Price Affordable
Promotion Average coupon
Other Factors Average
Author

Pimploy Sinakorn

Last updated: 07 February 2025

Digital Pacific

Digital Pacific is a carbon neutral Australian provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. With an emphasis on providing superior support, our business model is focused on reliability and trust, which we believe is attributed to our success over the past decade. We provide a range of scalable services includin...
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Pros and Cons

Here are the pros and cons of using Digital Pacific as your hosting platform.

Positives

Fast loading speeds
Reliable uptime
Responsive customer support
Variety of hosting options
User-friendly interface

Negatives

Higher pricing
Limited storage on basic plans
Occasional server issues
Lack of advanced features
Complicated migration process

Interesting facts

Discover the unique features that make Digital Pacific stand out

Australian based company

Offers managed services

Provides free SSL certificates

Uses renewable energy

Has a knowledge base

Digital Pacific's rating Trusted Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Generally dependable with mostly positive trust signals. Clear policies, stable performance, and support that usually resolves common issues.

Features
3.5 /5 Good

A practical, modern feature bundle is usually available. Many plans from Digital Pacific include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4 /5 Mostly credible

Stability is generally solid for most websites. A credible operating history and mostly positive trust signals often support Digital Pacific. Monitoring commonly confirms strong performance consistency: uptime typically in the 99.95%–99.99% range, stable in-region TTFB (often p50 ≤ 400ms, p95 ≤ 900ms), and stress/load tests completing with low error rates (typically ≤ 1%) and controlled response-time increases. Issues may occur, but patterns do not suggest ongoing instability.

User Experience
4.5 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with Digital Pacific. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4 /5 Good

Support is generally dependable for everyday needs. Many providers like Digital Pacific offer multiple channels (often chat + tickets), reasonable response times, and staff who can solve common problems. Complex cases may be escalated, but follow-up tends to be consistent. Typical targets: chat 2–10 minutes first response, ticket/email 1–4 hours first response, and most common issues resolved within 24 hours.

Pricing
3.5 /5 Affordable

Overall value is usually good for the target market. Many plans from Digital Pacific offer meaningful intro discounts, renewals that remain reasonable, and mostly transparent pricing. Some extras may cost more (premium backups, advanced security), but the cost structure is generally easy to understand.

Promotions
2.5 /5 Average coupon

Promotions exist, but they often change and require careful reading. Many users can find decent savings with Digital Pacific, though deals may apply only to certain plans or billing terms. Renewal pricing can reduce long-term value, so the full cost should be reviewed before purchase.

Other Factors
2.5 /5 Average

The provider can look normal but not fully proven in business behavior. Policies for Digital Pacific may exist, yet they can be hard to read, incomplete, or scattered. Signals on refunds, resource limits, and incident communication can be mixed. Nothing is fatal, but it may not feel best-in-class.

Digital Pacific's FAQs

How do I register a domain name with Digital Pacific?

You can register a domain name through our website. Simply search for your desired domain, select the extension, and complete the registration process.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, and PayPal.

Do you offer any discounts or promotions for new customers?

Yes, we offer special discounts and promotions for first-time customers. Check our website or social media pages for current offers.

How can I contact your customer support team?

Our customer support team is available 24/7 via live chat, email, and phone. Visit our website for contact information.

What is your uptime guarantee?

We offer a 99.9% uptime guarantee. This ensures that your website will be accessible to your visitors almost all the time.

Do you provide free SSL certificates?

Yes, we provide free SSL certificates with all of our hosting plans. This helps protect your website and visitors' data.

What types of hosting services do you offer?

We offer a range of hosting services, including shared hosting, VPS hosting, and dedicated hosting. Choose the plan that best suits your website's needs.

How easy is it to migrate my website to Digital Pacific?

We make it easy to migrate your website to our servers. Our experienced team can assist you with the transfer process.

Do you have any guarantees on your hosting services?

Yes, we offer a 30-day money-back guarantee on all of our hosting plans. This gives you peace of mind when choosing our services.

User reviews (0)

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Digital Pacific's Coupons

We have been making daily efforts to identify and update the best valid coupons from Digital Pacific available in your country. As of this time, the coupons are no longer valid or are currently unavailable. We respectfully request that you remain patient and continue to monitor for updates; the coupons will be reinstated and updated at the earliest possible time.

No promotions currently available for users in United States.
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At this time, we have not found any offers from Digital Pacific that apply to your country.

* TrustHostReview publishes professional hosting reviews with full editorial independence. We use the same transparent standards for every provider. Sometimes we may receive compensation from companies listed here, but it never influences our testing, conclusions, or rankings. Any compensation simply helps cover operating costs like account purchases, testing, and reviewer royalties.