Aruba Review

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Aruba SpA, founded in 1994, is the first company in Italy for Data Center, cloud, web hosting, e-mail, PEC and domain registration services and has extensive experience in the creation and management of Data Centers, having a network active at European level: in addition to proprietary Data Centers - 3 already active in Italy and one arriving by 2020, plus another in the Czec...

About Aruba:
Owner/CEO:
Hewlett Packard Enterprise
Established:
2002
Email:
N/A
Address:
6175 Mercury Drive, San Jose, CA 95124, United States
Servers Locations:
Servers Locations: 0
Customer Support: 0
No live chat
United States
United States Accepted
3.4/5
Good Hosting Provider
by Trust Host Review
Features: Good
Reliability: Mostly credible
User Friendly: Good
Support: Average
Price: Affordable
Promotion: Good discount
Other Factors: Average
Pimploy Sinakorn
Author: Pimploy Sinakorn Last updated: 30 August 2024

Review Aruba 2024

Aruba, a prominent name in the European hosting landscape, presents an interesting proposition for seasoned web professionals. While their website might not scream "developer-centric" at first glance, a deeper dive reveals a robust set of features catering to experienced users. Let's break down Aruba's offerings through a technical lens.

Hosting Plans & Pricing: A Mixed Bag

Aruba offers a broad spectrum of hosting solutions, from shared hosting and VPS to dedicated servers and cloud solutions. This caters to a wide range of projects, which is a plus. However, discerning users might find the sheer number of plans overwhelming. The pricing structure, while competitive on the surface, can get complex with various add-ons and promotional periods. Transparency regarding renewal rates could be improved.

Ease of Use: Room for Improvement

For seasoned system administrators, Aruba provides ample control. SSH access, root access on VPS and dedicated plans, and a variety of control panels (cPanel, Plesk) are available. However, the overall user interface feels somewhat dated and less intuitive compared to some modern hosting providers. Navigating through their backend might require familiarizing yourself with their specific layout.

Performance & Server Speed: A European Focus

Aruba boasts a network of data centers primarily located in Europe. This translates to potentially excellent performance for websites targeting a European audience. However, users seeking global reach might experience latency for visitors from other continents. Their server hardware seems generally solid, though specific details like processor models and RAM configurations aren't readily available on their website, requiring direct contact for detailed specs.

Security: Checking the Boxes

Aruba offers standard security features like firewalls, DDoS protection, and daily backups. However, more advanced features like web application firewalls (WAF) or intrusion detection systems often come at an extra cost. While their security practices appear adequate, more transparency about their certifications and proactive security measures would inspire further confidence.

Customer Support: A Potential Pain Point

While Aruba offers 24/7 support, experienced users report mixed experiences. Basic inquiries are usually handled quickly, but resolving complex technical issues might involve navigating various support tiers and potential language barriers for non-Italian speakers. This could lead to frustrating delays for time-sensitive problems.

Final Verdict: Proceed with Caution

Aruba presents a mixed bag for experienced users. Their strengths lie in their comprehensive range of hosting solutions, robust European infrastructure, and competitive pricing at the outset. However, the lack of transparency regarding pricing details, a somewhat outdated user interface, and potential customer support hurdles might deter some tech-savvy users.

Recommendation: Aruba could be a good fit for experienced users seeking a European-centric hosting provider with a focus on control and affordability, provided they are comfortable navigating a less user-friendly interface and potentially slower support.

Aruba

Aruba SpA, founded in 1994, is the first company in Italy for Data Center, cloud, web hosting, e-mail, PEC and domain registration services and has extensive experience in the creation and management of Data Centers, having a network active at European level: in addition to proprietary Data Centers - 3 already active in Italy and one arriving by 2020, plus another in the Czec...
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Aruba's rating: Good hosting provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. e also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Hosting provider with a stable user count and no significant complaints will be given a GOOD reputation rating. Therefore, you do not need to worry when host your website on these platforms.

Parameters Score Why did we give this score?
Features 3.8 Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. Aruba's feature is excellent. It provides a high level of value to the user and is easy to use and effective.
Reliability 3.5 Mostly credible - Aruba consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints.
User Friendly 3.2 Good - Easy to Use: Aruba is very easy to navigate and use. Users will have no trouble finding the information they need or completing tasks.
Support 3 Average - The support service is fair. There is a user manual and FAQ page, but they may not be comprehensive. The helpdesk may be slow to respond, but it is generally helpful. The support time may be slow, but there may be live chat with customers. The service may support multiple languages, but not all.
Price 3.6 Affordable - The pricing of Aruba is affordable. It is slightly lower than the average prices of similar services, and there is some flexibility in the price list.
Promotion 3.4 Good discount - Aruba offers frequent promotions. Their promotions are attractive and have a wide reach. There are a few bonus programs, discounted codes, or percentage discounts. They have a few conditions for receiving promotions, but their targeted audience is broad. Their rewards programs and loyalty programs are strong, and their discounts and special offers are frequent and appealing.
Other Factors 2.5 Average - The number of customers is moderate, and the partner reviews are mixed. The company's revenue is also moderate.

Pros and Cons

Here are the pros and cons of using Aruba as your hosting platform.

Positives

  • Fast and reliable internet speeds
  • Wide range of plans and packages
  • Excellent customer support
  • Advanced security features
  • Mobile and Wi-Fi hotspot options

Negatives

  • Limited availability in certain areas
  • Premium pricing for higher-speed plans
  • Can experience occasional outages
  • **Interesting Facts:**
  • Founded in 1997 and acquired by Hewlett Packard Enterprise in 2015
  • Operates in over 170 countries
  • Known for its wireless access points and networking equipment
  • Offers a variety of cloud services, including storage and virtual machines
  • Has been awarded for its customer service and network quality

Aruba's FAQs

How reliable is Aruba's uptime?

We guarantee an industry-leading 99.9% uptime, backed by our Service Level Agreement.

How do I register a domain with Aruba?

Visit our website, search for your desired domain name, and complete the simple registration process.

What payment methods does Aruba accept?

We accept major credit cards, PayPal, and bank transfers for secure and convenient payments.

How can I reach Aruba's customer support?

Our team of experts is available 24/7 via phone, live chat, and email for prompt assistance.

What kind of user reviews does Aruba receive?

We consistently receive positive reviews for our reliability, performance, and exceptional customer service.

Are there any promotions or discounts available from Aruba?

Yes, we offer various promotions and discounts throughout the year. Check our website for current offers.

How do I cancel my Aruba hosting account?

Contact our support team to initiate the cancellation process. We provide flexible options to meet your needs.

What are the benefits of using Aruba's email hosting?

Our email hosting services include advanced spam filtering, robust security features, and mobile access for seamless communication.

How does Aruba handle website security?

We offer a range of security features, including SSL certificates, malware scanning, and intrusion detection systems to protect your website and data.

Aruba's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
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Aruba's Coupons

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