Author:
Pimploy Sinakorn
Last updated: 14 November 2025
20i's defining characteristic is its proprietary autoscaling cloud technology.
Unlike many competitors using standard cPanel/WHM setups, 20i has developed its own custom-built infrastructure and control panel (My20i and StackCP). This allows for exceptional performance, guaranteed resource allocation without LVE limits, and features unavailable elsewhere. They are heavily geared toward Agencies, Developers, and Resellers who require high-performance, white-label, and scalable solutions.
20i
20i is recognized for its proprietary platform and strong focus on scalable, high-performance solutions, particularly for agencies and resellers.
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20i's rating: Perfect hosting provider
We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.
The PERFECT reputation ranking is for hosting providers that have many registered users and does not receive severe complaints. These providers deserve your peace of mind.
| Parameters | Score | Why did we give this score? |
|---|---|---|
| Features | 4 | Good - We consider a number of factors when rating features, including: usefulness, ease to use, effectiveness, impact.. 20i's feature is excellent. It provides a high level of value to the user and is easy to use and effective. |
| Reliability | 4.1 | Mostly credible - 20i consistently meets its promises and delivers on time. They have an excellent customer service record and are very responsive to customer complaints. |
| User Friendly | 4.2 | Excellent - Extremely Easy to Use: 20i is incredibly easy to navigate and use. Users will find it effortlessly to find the information they need or complete tasks. |
| Support | 4.3 | Excellent - The support service is excellent. There is a comprehensive user manual and FAQ page. The helpdesk is very responsive and helpful. The support time is very fast and there is live chat with customers. The service supports multiple languages and provides excellent customer service. |
| Price | 4.3 | Very affordable - The pricing of 20i is extremely affordable. It is much lower than the average prices of similar services, and there is a lot of flexibility in the price list. |
| Promotion | 4.3 | Very generous - 20i offers abundant promotions. Their promotions are top-notch and have an extremely wide reach. There are many bonus programs, discounted codes, or percentage discounts. They have minimal or no conditions for receiving promotions, and their targeted audience is extremely broad. Their rewards programs and loyalty programs are excellent, and their discounts and special offers are extremely frequent and enticing. |
| Other Factors | 3.9 | Good - The number of customers is high, and the partner reviews are mostly positive. The company's revenue is also high |
Pros and Cons
Here are the pros and cons of using 20i as your hosting platform.
Positives
- Proprietary autoscaling cloud architecture, 100% Samsung Enterprise SSDs, and integrated server-level optimization tools ensure fast loading times.
- Consistent user feedback rates their 24/7/365 support as fast, expert, and professional ("Gold Standard").
- Offers comprehensive white-label reseller programs with built-in client management and billing tools (HostShop/WHMCS API).
- Includes a free, unlimited Global CDN, free Wildcard SSL, daily off-site backups, and a wide array of server-level security features.
- Their migration tools are frequently praised for making the process of moving sites effortless and fast.
Negatives
- Custom Control Panel:the proprietary My20i/StackCP interface may have a slight learning curve for users accustomed only to cPanel/Plesk.
- The platform's advanced nature and pricing are optimized for professionals and resellers, which might make it overkill or slightly more expensive for basic personal website users compared to budget hosts.
- Limited Public Contact Information: Specific direct phone numbers or general business emails are less prominently displayed than their 24/7 support channels, which is typical for modern, support-ticket-focused providers.
Interesting facts
UK Based Company
Proprietary Technology
Focus on Agencies
High Customer Satisfaction
Multiple Data Centers
20i's FAQs
Payment method
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Show all (10)
20i's Features
Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
