20i Review 2026

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20i is recognized for its proprietary platform and strong focus on scalable, high-performance solutions, particularly for agencies and resellers.


About 20i:
Owner/CEO:
20i Limited
Established:
2016
Phone:
0333 344 2733
Email:
N/A
Address:
Hawthorn House, Southwell Road West, Mansfield, Nottinghamshire, NG21 0HJ, UK
Servers Locations:
  • Data centrer in au
    Sydney
  • Data centrer in br
    Sao Paulo
  • Data centrer in de
    Frankfurt am Main
  • Data centrer in es
    Madrid
  • Data centrer in fr
    Paris
  • Data centrer in gb
    Reading
  • Data centrer in gb
    London
  • Show all
Servers Locations: 20
  • Sydney
    Sydney
  • Sao Paulo
    Sao Paulo
  • Frankfurt am Main
    Frankfurt am Main
  • Madrid
    Madrid
  • Paris
    Paris
  • Reading
    Reading
  • London
    London
  • Hong Kong
    Hong Kong
  • Mumbai
    Mumbai
  • Tokyo
    Tokyo
  • Amsterdam
    Amsterdam
  • Singapore
    Singapore
  • New York
    New York
  • Seattle
    Seattle
  • Los Angeles
    Los Angeles
  • Dallas
    Dallas
  • Chicago
    Chicago
  • Ashburn
    Ashburn
  • Miami
    Miami
  • Johannesburg
    Johannesburg
Customer Support: 1
English
Website: English
All languages (1)
English
Support: English
Live chat
United States
Service Available
4.2/5
Top-Tier Provider
Features Good
Reliability Trustworthy
User Friendly Excellent
Support Excellent
Price Very affordable
Promotion Very generous
Other Factors Good
Author

Pimploy Sinakorn

Last updated: 14 November 2025

20i's defining characteristic is its proprietary autoscaling cloud technology.

Unlike many competitors using standard cPanel/WHM setups, 20i has developed its own custom-built infrastructure and control panel (My20i and StackCP). This allows for exceptional performance, guaranteed resource allocation without LVE limits, and features unavailable elsewhere. They are heavily geared toward Agencies, Developers, and Resellers who require high-performance, white-label, and scalable solutions.

20i

20i is recognized for its proprietary platform and strong focus on scalable, high-performance solutions, particularly for agencies and resellers.

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Pros and Cons

Here are the pros and cons of using 20i as your hosting platform.

Positives

Proprietary autoscaling cloud architecture, 100% Samsung Enterprise SSDs, and integrated server-level optimization tools ensure fast loading times.
Consistent user feedback rates their 24/7/365 support as fast, expert, and professional ("Gold Standard").
Offers comprehensive white-label reseller programs with built-in client management and billing tools (HostShop/WHMCS API).
Includes a free, unlimited Global CDN, free Wildcard SSL, daily off-site backups, and a wide array of server-level security features.
Their migration tools are frequently praised for making the process of moving sites effortless and fast.

Negatives

Custom Control Panel:the proprietary My20i/StackCP interface may have a slight learning curve for users accustomed only to cPanel/Plesk.
The platform's advanced nature and pricing are optimized for professionals and resellers, which might make it overkill or slightly more expensive for basic personal website users compared to budget hosts.
Limited Public Contact Information: Specific direct phone numbers or general business emails are less prominently displayed than their 24/7 support channels, which is typical for modern, support-ticket-focused providers.

Interesting facts

Discover the unique features that make 20i stand out

UK Based Company

Proprietary Technology

Focus on Agencies

High Customer Satisfaction

Multiple Data Centers

20i's rating Top-Tier Provider

We rate features of services on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest rating. We also take into account the opinions of other users when rating features. We read user reviews and feedback to get a sense of how other people are using the features and what they think of them.

Strong reputation and consistent customer trust. Mature operations, transparent terms, and reliable support—well-suited for business-critical hosting.

Features
4 /5 Good

A practical, modern feature bundle is usually available. Many plans from 20i include SSL, email, a control panel (e.g., cPanel), and backups. Advanced options—such as staging, premium backup policies, or stronger security—may be reserved for higher tiers, but the overall package supports everyday production use. We also value features that protect performance during traffic spikes (caching, resource isolation, CDN/WAF options).

Reliability
4.1 /5 Trustworthy

High reliability is supported by measurable results and mature operations. With 20i, we commonly expect sustained uptime at ≥ 99.99%, fast and stable in-region TTFB (often p50 ≤ 200ms and p95 ≤ 500ms), and resilient load behavior (very low error rate, commonly ≤ 0.1%, no crashes, and fast recovery). When incidents happen, communication and remediation are typically timely and professional.

User Experience
4.2 /5 Excellent

The overall experience is polished and beginner-friendly. Setup is straightforward, the dashboard is clean, and common tasks—buying a plan, connecting a domain, installing WordPress, creating email—are simple with 20i. Tools like cPanel/Plesk, one-click install, staging, and auto SSL usually work smoothly, supported by clear guides and helpful error messaging. Performance tools (cache/CDN/PHP settings) are easy to find and configure.

Support
4.3 /5 Excellent

Support is consistently responsive and capable. With 20i, help is commonly available 24/7 via live chat and tickets (sometimes phone). Replies are fast, answers are clear, and issues are handled end-to-end. Documentation and incident communication are usually strong. In measurement-based checks, chat first response is often ≤ 2 minutes, ticket/email first response ≤ 60 minutes, and most common issues are resolved within 12–24 hours.

Pricing
4.3 /5 Very affordable

Pricing is typically clear and the value proposition is strong. With 20i, advertised prices often align with what most users pay, renewals are reasonable, and key needs—SSL, backups, and basic security—are included instead of sold as expensive add-ons. Billing is straightforward, and surprise fees are uncommon.

Promotions
4.3 /5 Very generous

Promotions are straightforward and genuinely valuable. With 20i, discounts usually apply reliably at checkout, conditions are clearly explained (eligible plans, duration, renewal visibility), and deals are not hidden behind confusing terms. Promotions still look fair after factoring in renewals and common add-ons.

Other Factors
3.9 /5 Good

Policies are mostly clear and fair, with only minor limitations. Many users find that 20i states billing rules, renewals, and refund exclusions in a reasonably transparent way. Operational communication is acceptable. Some strict clauses or upsell language may exist, but terms are generally consistent.

20i's FAQs

How do I register a domain name with 20i?

Visit our website, search for your desired domain, and follow the registration process.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

How can I contact your customer support team?

Our support team is available 24/7 via live chat, email, and phone.

Do you offer any promotions or discounts?

Yes, we offer various discounts, including first-time user coupons, domain registration promotions, and loyalty programs.

What types of hosting services do you provide?

We offer a range of hosting services, including shared hosting, VPS hosting, dedicated servers, and cloud hosting.

How do I upgrade my hosting plan?

You can upgrade your hosting plan through our online control panel or by contacting our support team.

What are the uptime guarantees for your hosting services?

We offer a 99.9% uptime guarantee for all our hosting plans.

Can I transfer my existing domain to 20i?

Yes, you can easily transfer your domain to 20i using our free domain transfer service.

How do I set up email accounts with 20i?

You can create email accounts through our online control panel or by contacting our support team.

Payment method
Show all (10)

PayPal is accepted at 20i
VisaElectron is accepted at 20i
Visa is accepted at 20i
MasterCard is accepted at 20i
Maestro is accepted at 20i
Delta is accepted at 20i
Amex is accepted at 20i
Apple Pay is accepted at 20i

20i's Features

Money Back Guarantee
Hourly Payments
Monthly Payments
Yearly Payments
Domain Purchase
API
DDOS Protection
Accepts Bitcoin
Affiliate Program
Load Balancers
WordPress Hosting
VPS Hosting
Cloud Hosting
Shared Hosting
Site Builder
Email Service
Free SSL
Backup Services
CDN Services
SEO Hosting
Unlimited Hosting
Object Storage
Streaming Services
Kubernetes
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20i's Coupons

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